Usability Manager

ASRC Federal is a leading government contractor furthering missions in space, public health and defense. As an Alaska Native owned corporation, our work helps secure an enduring future for our shareholders. Join our team and discover why we are a top veteran employer and Certified Great Place to Work™

ASRC Federal is seeking a Usability Manager to work on-site in anticipation of upcoming work in Tacoma, WA .

The Usability Manager shall perform the following:

• Communicate effectively with stakeholders at all levels of the organization, including executives, project sponsors, and team members. Should be able to articulate program objectives, progress, and risks in a clear and concise manner.
• Perform as the technical expert with thorough understanding of the business application of an assigned project.
• Perform as a project lead with the responsibility for the instruction, assigning, direction, and monitoring of the performance of assigned Mobile developers working on a specific project.
• Assist in the scheduling and coordinating of projects, including in the design phase of a project.
• Work with customers and technical staff in the resolution of software problems and respond to suggestions for software modifications or enhancements.
• Participate in the development of software user manuals.

Requirements

• 7-10 years of experience as a Usability Manager, and have a full understanding of the Software Development Life Cycle
• Bachelor's degree and/or equivalency.
• Hold a current professional UX Certification
• Must be a US Citizen with ability to obtain/maintain a Public Trust. Must successfully complete a government issued background investigation.
• Proficient in usability research methods such as user testing, surveys, card sorting, and heuristic evaluation.
• Have a deep understanding of the usability principles and best practices, and be able to apply this knowledge to improve the usability of digital products.
• Experience with UX design tools such as Sketch, Figma, Adobe XD, and InVisionMiro and Otter.ai.
• Able to create wireframes, prototypes, and mockups that effectively communicate design concepts and solutions.
• Able to identify and solve complex usability problems quickly and effectively.
• Able to apply creative problem-solving techniques to design user-friendly interfaces.
• Comprehensive knowledge of WCAG 2.1 and other Accessibility Standards.
• Able to design products that are accessible to users with disabilities.
• Possess strong leadership skills and be able to mentor and guide junior usability experts.
• Able to work effectively as part of a team and be able to communicate complex usability concepts to non-technical stakeholders.
• Able to manage multiple projects and deadlines simultaneously.
• Experience with agile development methodologies and be able to lead project planning, estimation, and tracking efforts.

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. Benefits offered may include health care, dental, vision, life insurance; 401(k); education assistance; paid time off including PTO, holidays, and any other paid leave required by law.

EEO Statement

ASRC Federal and its Subsidiaries are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, gender, color, age, sexual orientation, gender identification, national origin, religion, marital status, ancestry, citizenship, disability, protected veteran status, or any other factor prohibited by applicable law.