Traffic Management Port Liaison Specialist

Position Description

At Serco, we foster a dynamic and collaborative work environment where team members contribute to innovative, high-impact projects for leading government clients. We provide opportunities to solve complex challenges, improve processes, and utilize the latest technologies to deliver top-tier products and services to our customers. The positions on this contract are located both CONUS and OCONUS in support of the Army Sustainment Command (ASC). Most positions require potential travel to support DoD customers as needed.

As a Traffic Management Port Liaison Specialist, you will play a key role in supporting the Army Air Clearance Authority (AACA). You will frequently engage with the shipping community, Air Mobility Command, the United States Transportation Command (USTC).

The ideal candidate will hold an active Secret clearance and possess at least ten years aerial port and or traffic management experience with moving cargo within the Defense Transportation System (DTS, Global Air Transportation Execution System (GATES), Financial and Air Clearance Transportation (FACTS) System, and Air Load Planning and Port Supply Activity requirements). Experience from other DoD organizations is also highly valued. We are looking for a versatile individual with a proven track record of working in high-visibility or mission critical aspects of transportation management independently in all functional areas.

In this role, you will:

• Support rotational Army units throughout one of the six geographic Unified Combatant Commands.
• Liaison between shipping community, Air Mobility Command, and United States Transportation Command (USTC).
• Assist the Customer Support Branch (CSB) with no-hit and frustrated cargo, advancing cargo into the airlift system, diverting and re-routing cargo as required, and monitoring the flow of Army cargo through the aerial port.
• Assist with resolving frustrated cargo issues, advise shippers of the air clearance processes, applying Greensheets and Purplesheets as needed, and correcting hazardous materials that arrive at the port.
• Conduct studies involving the functions, resources, program objectives and performance of automated systems which record and transmit transportation data.
• Correct and or provide the applicable transportation documentation for general, hazardous, and sensitive shipments.
• Ensure that Presidential Drawdown cargo is processed efficiently and coordinate with port personnel on arrival of drawdown cargo.
• Develop daily and monthly reports on cargo flowing though the aerial port to AACA leadership and advise leadership on daily operations at the port as needed.
• Provide movement and other related reports relating to cargo flow through Defense Transportation System (DTS).
• Provide aerial port agencies with current Army policy and regulations pertaining to cargo movement and transportation funding.
• Develop the functional systems change requirements in detail to provide ADP computer systems wherewithal to do the ADP analysis and programing.
• Apply principles of data systems to movements logistical problems and analyzes results for effectiveness as a tool to accomplish transportation analysis and Branch workload.
• Conduct and prepare studies of existing systems, functional procedures, workflow, availability of information, methods and procedures for control checking and other essential factors; confers with outside organizations or segments involved in assigned projects in order to complete program evaluation.

Qualifications

To be successful in this position, you will have:

• US Citizenship
• An active secret clearance
• HS Diploma/GED
• Ten (10) years aerial port and or traffic management experience with moving cargo within the Defense Transportation System (DTS, Global Air Transportation Execution System (GATES), Financial and Air Clearance Transportation (FACTS) System, and Air Load Planning and Port Support Activity requirements.
• Functional knowledge of truck and air load operations, working in a dynamic Aerial Port, military plans and commercial shipping packaging, packaging, marking labeling of general and hazardous cargo for air transportation.
• Ability to research, identify, analyze and recommend solution to problems.
• Comprehensive knowledge of a wide range of traffic management aerial port cargo movement concepts, principles, objectives, and methodologies. This includes knowledge and skill in in the principles, practices, and methods of agency no-hit and frustrated cargo, advancing cargo into the airlift system, diverting and re-routing cargo as required, and monitoring the flow of Army cargo through the aerial port, truck and air load operations, joint inspection of rolling stock, palletized/containerized cargo, requirements/limitations i.e. configuration, tiedown procedures and shoring requirements.
• Ability to work high-visibility or mission critical aspects of transportation managements in all functional areas independently.
• Ability to communicate orally, in writing and to produce information using computers and software programs.
• Ability to travel to CONUS and OCONUS locations 25 percent of the time.
• Advanced proficiency in Microsoft Excel.

If you are interested in supporting and working with our military and joining a passionate Serco team, then submit your application now for immediate consideration. It only takes a few minutes and could change your career!

In compliance with state and local laws regarding pay transparency, the salary range for this role is $73,552.19 to $119,523.82; however, Serco considers several factors when extending an offer, including but not limited to, the role and associated responsibilities, a candidate's work experience, education/training, and key skills.

Company Overview

Serco Inc. (Serco) is the Americas division of Serco Group, plc. In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation. We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

To review Serco benefits please visit: https://www.serco.com/na/careers/benefits-of-choosing-serco . If you require an accommodation with the application process please email: careers@serco-na.com or call the HR Service Desk at 800-628-6458, option 1. Please note, due to EEOC/OFCCP compliance, Serco is unable to accept resumes by email.

Candidates may be asked to present proof of identify during the selection process. If requested, this will require presentation of a government-issued I.D. (with photo) with name and address that match the information entered on the application. Serco will not take possession of or retain/store the information provided as proof of identity. For more information on how Serco uses your information, please see our Applicant Privacy Policy and Notice .

Serco does not accept unsolicited resumes through or from search firms or staffing agencies without being a contracted approved vendor. All unsolicited resumes will be considered the property of Serco and will not be obligated to pay a placement or contract fee. If you are interested in becoming an approved vendor at Serco, please email Agencies@serco-na.com .

Serco is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.