Today
Top Secret/SCI
Unspecified
Unspecified
Management
Chantilly, VA (On-Site/Office)
ManTech is seeking a motivated, career and customer-oriented Complex Projects PM to join our team in one of several locations across Northern Virginia. The team responds to a variety of customer requirements with a focus on providing productive and collaborative computer workspace (new or renovated) to support dynamic mission requirements.
Responsibilities include, but are not limited to:
Basic Qualifications:
Preferred Qualifications:
Security Clearance Requirements:
Physical Requirements:
Responsibilities include, but are not limited to:
- Leads projects with low-mid risk and complexity; develops the strategy for project execution.
- Acts as a resource for other team members; may lead projects with limited risks and resource requirements.
- Solves unique and complex problems with broad impact on the business; requires conceptual and innovative thinking to develop solutions.
- Recommends, develops, and measures key performance indicators (KPI) as needed to monitor performance using appropriate tools and techniques.
- Manages all aspects of a diverse IT project or multiple IT projects, typically involving multiple disciplines in the IT function.
- Develops and oversees complex project planning, and execution.
- Create and maintain a master schedule, performing schedule analysis, monitoring project progress against cost and schedule and resolving variances, validating completion of scheduled project activities and milestones, providing updates to customers and Program management.
- Use ServiceNow PPM to manage requirements from initiation through project close-out. Includes procurement, schedule, cost, dependences, and project activities.
- Monitoring customer satisfaction which includes interaction with customers and staff.
- Collaborating with Engineering, Service Delivery, and customer engagement teams to ensure successful delivery of all projects.
- Measuring, reporting, and meeting key performance indicators (KPIs).
- Developing, maintaining, and updating SOPs, WI, processes, and procedures.
- Supporting KPIs by making recommendations, developing, and supporting initiatives to reduce project costs and enhance customer experience (automation, equipment, tools, technology, process, training, etc.).
- Accountable for team performance results and meeting contractual performance criteria.
- Creating and briefing presentations, reports, metrics to customers and Program leadership.
- Attending customer meetings and providing detailed minutes as required.
Basic Qualifications:
- BA/BS and 0 years of experiences, or a combination of education and work experience equivalent to 4+ years.
- Demonstrated experience developing project budgets utilizing service catalogs.
- Demonstrated experience managing projects in a WCF environment.
- Demonstrated experience presenting and briefing to senior customer management and customer stakeholders.
- Demonstrated experience in a leadership role with both responsibility for managing personnel, tasks, and interaction with all levels of customers.
- Demonstrated problem solving skills and ability to provide solutions and work with customer in providing resolution.
- Experience employing scrum master techniques in Agile development practices.
- Must be a self-starter, work independently, and work with a clear and defined mission.
- Must demonstrate ability to thrive and succeed in a challenging environment.
- Excellent oral and written communication skills.
- Proven ability to build and maintain constructive relationships among customers, stakeholders, technical teams, and contractors across the customer base.
- Expertise, training, and actual work experience with specific, systems and technologies.
- Must demonstrate ability to thrive and succeed in a challenging environment.
Preferred Qualifications:
- Direct knowledge of the customer's operational environment, including (but not limited to) ticketing systems, desktop technologies, corporate applications, access administration, and voice and video infrastructure.
- PMP® or equivalent project management certification
- ITIL® v4 Foundation, or higher, certification
- Experience with ServiceNow ITSM & ITMB
- Knowledge of Cat5, Cat6, Fiber, Network Switches, patch panels, voice technologies.
Security Clearance Requirements:
- Active and current TS/SCI with polygraph.
Physical Requirements:
- Must be able to remain in a stationary position 50%.
- Must be able to move/traverse within and between buildings and offices.
- Must be able to position self to maintain equipment and cabling, including under the desks, while moving floor tiles, and in server closets, some of which may be confined spaces.
- Able to operate a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
group id: RTX14564a
ManTech Corporate Capabilities
