Service Writer

Independent Software

Today
Top Secret/SCI
Unspecified
Full Scope Polygraph
Columbia, MD (On-Site/Office)

W hat you will be doing:

As a Service Writer, your responsibilities will include conducting site surveys to collect essential information, such as barcodes, phone numbers, and details about switches, cards, and ports. You will be responsible for reserving and ordering phones for installations, as well as creating spreadsheets and CSV files containing the necessary information for the Central Office to program the devices.

Description of Job Duties/Responsibilities:
  • Utilizing CMS for switch/card/port information
  • Utilizing WireIT for Len Numbers & updating E911 information
  • Writing WO's that contain Disco/Install line items for Central Office personnel
  • Creating DEF sheets within SupportIT
  • Providing floor prints for installer
  • Creating cut-sheets for Central Office/Installer

Required Skills, Experience, and Education:
  • Minimum education and experience level: High school/GED and seven (7) years of experience

Clearance Required: Must possess an active TS/SCI with Full Scope Polygraph security clearance to be considered for this role

Independent Software is an Equal Opportunity Employer EOE, M/F/D/V.
group id: 10221552
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About Us
For the past nineteen years, Independent Software has supported Department of Defense and Intelligence Community customers by providing next-generation cyber services and analytics, machine learning and data science, all-source analysis, and mission application development. In addition to our service-based efforts, we also offer innovative commercial IT and cyber products to solve our customers’ most complex data challenges. We are a Woman-Owned Small Business committed to hiring veterans and supporting our national defense missions.

Independent Software Jobs


Clearance Level
Top Secret/SCI