Feb 20
Public Trust
Mid Level Career (5+ yrs experience)
Business - Support
Arlington, VA (Off-Site/Hybrid)
Business Process Analyst (SharePoint)
The Business Process Analyst responsibilities are more challenging and varied in nature and involve some originality and interpretation. Situations outside set parameters are referred to management for clarification. The individual performing in this position must be able to take direction well and work independently. This position will use proven performance management and process improvement methodologies to streamline processes and eliminate process waste to improve organizational productivity, access to information and decision- making, and increased utilization of assets and resources.
Depending upon the work performed, this position may be moderate to top secret security risk. The Business Process Analyst will assist the USMS HQ Divisions in satisfying the overall operational objectives of the United States Marshals Service.
The Business Process Analyst will also be responsible for both managing the day-to-day operations of a divisional SharePoint environment, including user access, and site configuration, while also developing custom features and functionalities within SharePoint using coding and development tools to meet specific business needs, often collaborating closely with users to understand requirements and implement solutions effectively.
The Business Process Analyst(s) some of your typical work assignments may include, but not limited to:
Provide support reviewing organizational strategies, operations, and programs to improve organizational processes and performance (i.e., SharePoint Administration, Business Requirements, Support Policy/SOP Development, Reports, etc.).
Conduct research and business process analysis relevant to POD's mission, goals, objectives, strategies, and functions to develop recommendations and plans that maximize the capability of existing programs, processes, procedures, and structures to improve access to information, eliminate process waste, and increase decision-maker awareness while minimizing risks.
Review organizational programs, documents, reports, and data for policy implications and impacts on the USMS Districts and the federal detention management system and assist the BIC with reconciling conflicts between policies and program goals.
Develop strategies, governance, and plans supporting the transition to new operational methods and practices; including communication strategies to effectively inform and create organization and stakeholder buy-in about changes.
Identify critical internal and external issues and recommend solutions to mitigate the issues.
Provide support with strategic and performance planning and reporting to ensure linkage among planning elements (i.e., mission, vision, goals, objectives, strategies, and performance management initiatives).
Develop and analyze project evaluation criteria to identify the projects that provide the most benefit to POD.
Develop project plans with the integration, monitoring, and closeout supporting the strategies.
Develop and maintain processes and means to support tracking and oversight of projects to improve the effectiveness and efficiency of operations.
Maintain a project pipeline and a project portfolio that aligns with the POD strategies and priorities.
Track and manage risk to ensure projects stay on schedule.
Capture and consolidate best practices and lessons learned in order to promote the application of similar process improvement opportunities across the Detention Program.
Must have Public Trust
Required Skills
Technical Skills:
Deep understanding of and practical experience with SharePoint architecture and functionalities
Proficiency in .NET Framework, C#, ASP.NET, and related development tools
Proficiency with Microsoft Power Platform (PowerBI, Power Apps, and Office Suite)
Knowledge of JavaScript, HTML, CSS for front-end development
Familiarity with PowerAutomate and PowerShell scripting for automation
Experience with SQL Server database management
Soft Skills:
Strong analytical and problem-solving abilities
Excellent communication and collaboration skills to work with cross-functional teams
Ability to effectively manage project timelines and priorities
Understanding of business needs and ability to translate them into technical solutions
The Business Process Analyst responsibilities are more challenging and varied in nature and involve some originality and interpretation. Situations outside set parameters are referred to management for clarification. The individual performing in this position must be able to take direction well and work independently. This position will use proven performance management and process improvement methodologies to streamline processes and eliminate process waste to improve organizational productivity, access to information and decision- making, and increased utilization of assets and resources.
Depending upon the work performed, this position may be moderate to top secret security risk. The Business Process Analyst will assist the USMS HQ Divisions in satisfying the overall operational objectives of the United States Marshals Service.
The Business Process Analyst will also be responsible for both managing the day-to-day operations of a divisional SharePoint environment, including user access, and site configuration, while also developing custom features and functionalities within SharePoint using coding and development tools to meet specific business needs, often collaborating closely with users to understand requirements and implement solutions effectively.
The Business Process Analyst(s) some of your typical work assignments may include, but not limited to:
Provide support reviewing organizational strategies, operations, and programs to improve organizational processes and performance (i.e., SharePoint Administration, Business Requirements, Support Policy/SOP Development, Reports, etc.).
Conduct research and business process analysis relevant to POD's mission, goals, objectives, strategies, and functions to develop recommendations and plans that maximize the capability of existing programs, processes, procedures, and structures to improve access to information, eliminate process waste, and increase decision-maker awareness while minimizing risks.
Review organizational programs, documents, reports, and data for policy implications and impacts on the USMS Districts and the federal detention management system and assist the BIC with reconciling conflicts between policies and program goals.
Develop strategies, governance, and plans supporting the transition to new operational methods and practices; including communication strategies to effectively inform and create organization and stakeholder buy-in about changes.
Identify critical internal and external issues and recommend solutions to mitigate the issues.
Provide support with strategic and performance planning and reporting to ensure linkage among planning elements (i.e., mission, vision, goals, objectives, strategies, and performance management initiatives).
Develop and analyze project evaluation criteria to identify the projects that provide the most benefit to POD.
Develop project plans with the integration, monitoring, and closeout supporting the strategies.
Develop and maintain processes and means to support tracking and oversight of projects to improve the effectiveness and efficiency of operations.
Maintain a project pipeline and a project portfolio that aligns with the POD strategies and priorities.
Track and manage risk to ensure projects stay on schedule.
Capture and consolidate best practices and lessons learned in order to promote the application of similar process improvement opportunities across the Detention Program.
Must have Public Trust
Required Skills
Technical Skills:
Deep understanding of and practical experience with SharePoint architecture and functionalities
Proficiency in .NET Framework, C#, ASP.NET, and related development tools
Proficiency with Microsoft Power Platform (PowerBI, Power Apps, and Office Suite)
Knowledge of JavaScript, HTML, CSS for front-end development
Familiarity with PowerAutomate and PowerShell scripting for automation
Experience with SQL Server database management
Soft Skills:
Strong analytical and problem-solving abilities
Excellent communication and collaboration skills to work with cross-functional teams
Ability to effectively manage project timelines and priorities
Understanding of business needs and ability to translate them into technical solutions
group id: 10184650
