3939 Senior Program Manager

OVERVIEW:

We are looking for a passionate Senior Program Manager, who has experience delivering

services to government clients, specifically the Navy. As a senior program manager, you will

lead client engagements focused on operationalizing innovation in the federal market. You will

be responsible for building and maintaining relationships with senior government leaders and

helping them foster an innovative culture that attracts emerging technology. You'll be

responsible for identifying growth opportunities, identifying new and creative ways to connect

the government with startup technology companies, helping the government change the way

they operate to be more agile and innovative, translating government use cases to private

sector speak, and delivering product offerings to impact government missions. It's fast

paced and exciting!

GENERAL DUTIES:

• Client Success
  • Become a trusted advisor and partner for government clients as they work to integrate innovative, agile, and cutting-edge technologies into their missions
  • Establish clear client retention goals and milestones, consistently checking in on progress toward goals
  • Anticipate client needs and proactively craft solutions
  • Provide creative, novel perspectives and approaches to how the government operates in the areas of policy, acquisitions, finance, culture, and processes, in order to drive innovation and agility inside their missions
  • Ensure we deliver exceptional quality and superior value-add work to our clients on time and above expectations
  • Deliver workshops, write assessments and reports, and analyze qualitative and quantitative data to help clients solve their toughest problems
  • Proactively collect feedback from the client, review client concerns, and improve the client experience

• Contract Management
  • Review and understand contract terms and conditions to ensure the company is compliant with client contracts at all times
  • Continuously monitor risks and propose solutions for fast resolution
  • Implement strong communication plans with clients related to contract status, risks,
  • issues, opportunities, etc.
  • Monitor contract spending, deliverables, and burn rates; work closely with leadership
  • and operations to ensure timely invoicing and contracting actions
  • Manage resourcing to ensure target profitability is met

REQUIRED QUALIFICATIONS:

• 7+ years of relevant work experience
• Prior experience leading government-facing client work and managing (and retaining) government contracts, preferably with the Navy
• Knowledge and/or exposure to government information systems delivery
• Understanding and comfort with agile project management
• Interest and knowledge in technology innovation trends and current events
• A keen ability to listen to clients and discern needs
• Strong understanding of contracting, preference given to experience working on or managing IDIQs and associated task orders
• Strong subject matter expertise and application in two or more of the following areas: government finance and budgeting, processes re-engineering, organizational design, policy, government culture-change, data analytics/visualization, and/or communications materials
• The ability to work without being closely managed and the ability to continuously WOW
• Strong executive presence
• Ability to challenge client mindsets and offer alternative ways of approaching work while maintaining professionalism
• Proven problem-solving, self-management, and organizational skills
• Strong verbal and written communication skills, and an understanding of tools used to create effective communications collateral

CLEARANCE:

• US Citizenship required