Business Analyst

Overview: IntelliBridge is an award-winning and growing company with an immediate need for a skilled and energetic Business Analyst supporting the US Marshals Service (USMS). The analyst will support the Prisoner Operations Division (POD) evaluating policy, process, and technology challenges. The analyst is required to possess excellent verbal/written communication and interpersonal skills, an IT acumen, intrinsic curiosity, and a desire to learn new skills and processes.

Duties/responsibilities:

• Assist in the planning, procurement, management, and execution of USMS Prisoner Operations Division’s (POD) operational technology projects.
• Manage stakeholder engagements inside and outside USMS, and document stakeholder requirements as they pertain to POD technology projects.
• Assist with technology evaluations using a Business Case Analysis (BCA) framework that culminates in a procurement recommendation.
• Conduct multiple BCA tasks to include Analyses of Alternatives, Cost Benefit Analysis, Risk Analysis, and Requirements Compliance Analysis.
• Coordinate on-site vendor technology demonstrations with technology companies in a manner consistent with FAR regulations.
• Design and test technology use cases to highlight operational efficacy and requirements compliance of products.
• Create project management briefings in MS PowerPoint that highlight milestones, schedules, recommendations, and status updates.
• Liaise with other USMS divisions and SMEs to collaborate on common project goals and deconflict overlaps of project scope.
• Conduct market research on technology hardware, software, and services that meet the operational needs of POD.
• Create and deliver briefs and presentations to diverse groups of stakeholders at all levels of the organization and answer questions.
• Develop a cohesive understanding of current and future USMS systems by interpreting system documents such as process diagrams, business requirements, test plans, and functional requirements documentation.
• Assist clients with User Acceptance Testing, when called upon.
• Gather pertinent information and organize it logically and functionally, distilling complex ideas into concise concepts.
• Collect functional requirements in the format of user stories and translate those requirements effectively to solution developers.

Required Skills and Qualifications:

• Strong requirements elicitation and process modeling skills are critical.
• Strong Verbal and Written Communication Skills across all levels (users, stakeholders, leadership, and IT).
• Relationship builder with the flexibility and finesse to “manage by influence.”
• High energy, maturity, and leadership with the ability to serve as a thought leader for business process analysis discussions at the strategic and tactical levels.

Preferred Skills and Qualifications:

• Prior law enforcement experience. Preferably DOJ agencies (FBI, ATF, DEA, BP, USMS), but state and local also acceptable.
• Certified Project Management Professional (PMP).
• Certified Scrum Master and/or Certified Product Owner.
• Familiarity with the federal prisoner lifecycle (Arrest, Booking, Sentencing, Designation, and Release).

Experience Requirements:

• Minimum of 4 years of consulting, directly relevant industry experience, and/or educational training in related fields.
• Minimum of 1 year experience in a position related to IT project blueprinting, IT project planning, or IT project deployment.
• Experience and proficiency with Microsoft Office Suite – Excel, Word, PowerPoint.

Education Requirements:Bachelor’s Degree required; PMP or CSM preferred.

Location: USMS HQ located in Arlington, VA.

Travel: Eligible for government-funded travel, but none routinely expected.

Clearance: Able to obtain Public Trust with Moderate Risk Background Investigation (MBI).