Switchboard Operator II

Switchboard Operator II (LC 4)

Apply your expertise to advance the mission and optimize our business strategy as a Switchboard Operator I at GDIT. Here, you'll support solving some of our clients' biggest challenges and help us grow the business.

At GDIT, people are our differentiator. As a Switchboard Operator I, you will help ensure today is safe and tomorrow is smarter. Our work depends on Switchboard Operators joining our team to meet the CTSS-III customer's needs.

HOW A SWITCHBOARD OPERATOR I WILL MAKE AN IMPACT

• Operates a switchboard or telephone console to route incoming calls and place outgoing calls; greets visitors and directs individuals to appropriate persons in the building

• Handle overseas telephone calls, conference calls, and emergency calls

• Provide basic and accurate information in-person and via phone and/or email

• Familiarity with a military environment

• Provide personnel locator & commercial information services, customer support, and maintain call accounting databases in support of AFCENT operations

• Apply experience as a telephone operator on switchboard consoles as specified in the task order.

WHAT YOU'LL NEED TO SUCCEED:

• Education: High School Diploma/GED

• Required Experience: Experience as a telephone operator

• Required Technical Skills: Experience as a telephone operator on switchboard consoles

• Security Clearance Level: SECRET

• Location: On Customer Site

• US Citizenship Required - CLEARANCE

GDIT IS YOUR PLACE:

• 401K with company match

• Comprehensive health and wellness packages

• Internal mobility team dedicated to helping you own your career

• Professional growth opportunities including paid education and certifications

• Cutting-edge technology you can learn from

• Rest and recharge with paid vacation and holidays

#DefenseOCONUS

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4. Switchboard Operator II

GENERAL EXPERIENCE:

Minimum of two (2) years' experience as a telephone operator handling overseas telephone calls, personnel locator service, commercial information services, customer support, conference calls, emergency calls, and maintaining call accounting databases.

SPECIALIZED EXPERIENCE:

Experience as a telephone operator on switchboard consoles as specified in the task order.

Work Requirements