IT Systems Engineer (VMWare & Nutanix)

The mission of the Lone Wolf program is to support, operate, and maintain the Distributed Continuity Integrated Network - Top Secret Enterprise Services (DCIN-TS ES) which is a DoD-provided, TS/SCI, integrated voice, video, and data global communications network that facilitates collaboration among senior leaders and key staff. The Lone Wolf program boasts a professional workforce comprised of specialists throughout the Information Technology lifecycle and who contribute to a positive work environment.

The Lone Wolf Team is Mission Focused, Customer Oriented, Process Guided, and Solutions Driven. Candidates interested in joining the team must be critical thinkers, have a strong work ethic, and be able to work independently or as a member of a team in a dynamic environment that supports a critical and rewarding mission. We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets. To be successful, you must be able to rapidly adapt and learn how to operate the front and back end of new products and processes. The Team is expected to grow and is looking for people who can apply disciplined processes and provide imaginative solutions that enable the adoption of innovation and emerging technologies that create opportunities for transformative change.

Responsibilities:

The duties and responsibilities of the IT Systems Engineer (VMWare & Nutanix) include, but are not limited to, the following:

• Design and architect virtualized environments leveraging VMware and Nutanix technologies, with a focus on ensuring scalability, optimizing performance, and incorporating redundancy to meet organizational needs and ensure reliability
• Implement and configure VMware ESXi hosts and Nutanix clusters, ensuring the proper setup and integration of storage, networking, and compute resources to support a reliable and efficient virtualized infrastructure
• Manage the creation, provisioning, and lifecycle management of virtual machines (VMs) across both VMware and Nutanix platforms, focusing on efficient resource allocation and seamless operation throughout their lifecycle
• Monitor system health and performance metrics on VMware and Nutanix clusters, identify potential bottlenecks, and proactively address issues to maintain optimal functionality and reliability
• Troubleshoot technical issues related to virtualization, storage, networking, and application performance across both VMware and Nutanix platforms to ensure smooth and efficient operations
• Analyze system logs to identify the root causes of performance issues and implement appropriate solutions to address them
• Implement and maintain security policies on VMware and Nutanix infrastructure by managing access controls, encryption, and vulnerability management practices
• Maintain compliance with security standards and best practices by adhering to established guidelines and implementing appropriate measures
• Develop and deploy data protection strategies utilizing VMware and Nutanix backup solutions to safeguard critical information and support recovery processes
• Conduct testing and validation of backup and disaster recovery procedures to confirm their effectiveness and readiness for potential incidents
• Track resource utilization on both VMware and Nutanix clusters to detect potential capacity constraints and address them proactively
• Assess future infrastructure requirements and make necessary capacity adjustments to accommodate organizational growth and evolving demands
• Collaborate with application teams to integrate their applications into the virtualized environment, ensuring seamless compatibility and functionality
• Offer technical support to users and IT teams on VMware and Nutanix technologies, addressing questions, resolving issues, and assisting with system operations
• Keep up to date with the latest features and functionalities of VMware and Nutanix technologies to leverage new advancements and improve system performance

Requirements:

• Experience with Windows Server 2019, Citrix Virtual Desktops, VMware ESXi, Active Directory, SAN, SQL 2012/16, VCP 7.X.
• Deep understanding of VMware virtualization technologies (ESXi, vCenter, vSAN)
• Expertise in Nutanix hyperconverged infrastructure (HCI) architecture and management tools.
• Knowledge of network protocols and configuration.
• Strong scripting and automation skills (e.g., PowerShell, Python).
• Experience with data protection and disaster recovery solutions.
• Proven experience in recommending solutions that improve customer satisfaction and/or the mission of the customer.
• Ability to work well in a team and effectively communicate technical information
• Must be able to work a 40-hour work week, normally Monday through Friday
• Ability to work overtime during critical peaks and be available to meet last-minute requests for overtime if needed
• Ability to travel (5-10%) primarily within 75 miles
• Familiarity with MS Office applications such as Excel, Word, Outlook, SharePoint, Project and Visio
• Exceptional attention to detail; excellent verbal and written communication skills; strong critical thinking, organizational, time-management, and problem-solving skills
• Ability to work both independently and as part of a team in a dynamic environment

Clearance Required:

• Active Top-Secret clearance with SCI or TS with the ability to acquire SCI

Minimum Education:

• High School Diploma

Minimum Years of Experience:

• 5 years of relevant experience

Required Certifications:

• Ability to meet or exceed DODD 8140/8570 IAT Level 2 Requirements, to include CE certification
• VMware Certified Professional - Data Center Virtualization (VCP), or have the ability to obtain
• Nutanix Certified Professional - Multicloud Infrastructure (NCP-MCI), or have the ability to obtain

Preferred:

• Bachelor's degree in IT related field
• Microsoft Certified Windows Server Hybrid Administrator Associate
• Experience with ServiceNow
• Experience with ITIL

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