GA DHS - ServiceNow Administrator

ServiceNow Administrator
Primary Location: Atlanta, Georgia

V-Soft Consulting is currently hiring for a ServiceNow Administrator for our premier client in Atlanta, Georgia.

WHAT YOU'LL NEED:
Technical Requirements and Certifications "

• ITIL Foundation & ServiceNow Administration Certification.: 5 Years.
• Certification in ServiceNow System Administration.
• ITIL Foundation certified or related experience.

Education and Experience "

• Bachelor's degree in computer science or related field OR an Associate degree in Computer Science or related field with relevant work experience.
• Recent ServiceNow experience with diverse hands-on work experience administering in core platform support and development activities.: 10 Years.

Highly desired:

• In-Depth Knowledge of Technical Implementation of various ServiceNow modules (ITSM, ITOM, ITAM, CMDB, Discovery).
• Certified Implementation specialist - ITSM, Certified Implementation Specialist.
• Strong verbal/written communication, problem solving, analytical and independent judgment skills to support an environment driven by customer service.
• Proficiency in ServiceNow scripting languages (JavaScript, Glide, Jelly), integrations (REST, SOAP), and web technologies (HTML, CSS).

WHAT YOU'LL DO:
Job Responsibilities:

• Create and document requirements for efficient process design that includes self-service options with limited manual effort.
• Develop CMDB policy, processes, and knowledge base.
• Conduct reporting on configuration audits and reconciliation.
• Assists in developing standard IT configuration and asset management methodology.
• Manage the operational integration and centralization of IT Asset Management processes, such as requests and procurement, reports and dashboards, data accuracy/integrity, and extending the scope of Asset Management.
• Maintains CIs to ensure CMDB accuracy and completeness.
• Drives visibility on process adherence and compliance improvement opportunities.
• Support and administer the tool for configuration and asset management, ServiceNow Discovery, and additional applications or modules as assigned.
• Conduct discovery workshops to uncover and consolidate disparate data sources while managing the expected business outcomes, use cases, the ServiceNow Common Service Data Model (CSDM), and platform governance.
• Demonstrate experience in implementing and managing ServiceNow CMDB, CSDM, Hardware and Software Asset Management processes, procedures, and governance.
• Draft technical process documentation.
• Works with other ITSM processes to understand new requirements and identify how Configuration management can support or replace.

Interested?
Qualified candidates should send their resumes to hdaram@vsoftconsulting.com

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.

As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.

V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

For more information or to view all our open jobs, please visit www.vsoftconsulting.com or call (844) 425-8425.

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