Computer User Support Specialists

Tekla Research Inc

Yesterday
Secret
Unspecified
Unspecified
Lexington Park, MD (On-Site/Office)

Required Education: Senior - MA/MS degree.
Bachelor's Degree plus two (2) years additional work experience performing duties described in the functional description of the labor category may be substituted for a Master's Degree. Associate's Degree plus four (4) years additional work experience performing duties described in the functional description of the labor category may be substituted for a Master's Degree. Six (6) years additional work experience performing duties described in the functional description of the labor category may be substituted for a Master's Degree.
Required Experience: Senior - over 10 years of experience performing duties described in the functional description.

Desired Experience: Thorough knowledge of Microsoft system suites.

Functional Description: Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems. Provide conference room support including supporting the set up/operation of audiovisuals, (VTC) and teleconferencing; and Microsoft TEAMS meetings setup. Responsible for processing SAAR-N forms. Ability to manage multiple projects simultaneously and collaborate with cross-functional teams.
group id: 10242684
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About Us
Tekla has been an employee-focused company, founded on and emphasizing the values of integrity, quality, and respect. We believe in investing in our employees by fostering their professional growth through cross-training, promoting from within and by helping them manage their careers and technical capabilities. Tekla is built around four core principles: Integrity, Empowering Team Members, Dedication to the Customer and Low Burden Rates. Tekla is a cost-competitive, agile, small business with geographical presence in the National Capital Region; Patuxent River, MD; Fredericksburg, VA; Quantico, VA; Norfolk, VA; Cherry Point, NC; Orlando, FL; Tinker AFB, OK; Salt Lake City, UT; China Lake, CA; Point Mugu, CA; and San Diego, CA. As a prime contractor, Tekla has contracts ranging from Small Business Innovation Research efforts to large, complex contracts over $100M and has managed more than 35 subcontractors, ranging from multi-billion-dollar corporations to very small companies.

Tekla Research Inc Jobs


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