Unified Communications Services Engineer - Mission Critical Voic

We are seeking highly motivated engineers with a thirst for learning, in support a geographically dispersed, state of the art systems supporting our customer's enterprise Mission Critical Unified Communications services. Candidates with proven depth creating solutions with Cisco Unified Communications Manager, Compunetix Mission Voice Platform, Cisco/Juniper routing/switching platforms and related technologies will be positioned for success in our organization. The selected candidate will design, build, deploy, and administer large scale Mission Critical Voice networks. The engineer will provide support to multiple globally dispersed WAN connected sites. Engineers will be responsible for supporting their solutions throughout the IT project lifecycle, to include refining requirements, creating design documentation, creating installation instructions and deployment plans, and providing O&M support. Project assignments will vary based on skill level, and may include engineering geographically dispersed services, integrating services into public, private and hybrid cloud environments, and hardening the solutions to address security and SCAP compliance.

Responsibilities:

• Designs and defines system architecture for Compunetix Mission Voice Platform (MVP). To include cross site NETS and IP Spans
• Participate in launch ICE and dress rehearsals.
• Provision instruments, support call scheduling, end-point troubleshooting, real-time launch console support, and end-user training
• Tier 3 Network support of Cisco and Juniper equipment in support of Mission Critical Voice CAN/LAN/WAN
• Develop and document Mission Critical Voice SOPs for engineers and Knowledge Base articles for end-users
• Work with industry providers from other Government agencies and commercial providers to ensure seamless call performance
• Reviews completion and implementation of system additions and/or enhancements and makes recommendations to management and/or clients

Required Skills:

• Experience with Cisco Unified Call Manager
• Experience with VMware ESXI platform
• Experience with designing QoS policies over WAN
• Experience with engineering Compunetix Mission Voice Platform
• Experience with maintaining Compunetix Mission Voice Platform
• Experience with Cisco ISO
• Experience with Juniper JUNOS
• Experience with PBX is desired
• Experience building/managing servers in the AWS (Amazon Web Services) environment is desired
• Experience with managing work tasks via tools such as JIRA and ServiceNow
• System configuration based on security guidelines such as DISA STIGs
• CompTIA Security+ or similar for IAT Level II DoD 8570 certification

GDIT is Your Place:

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays

Work Requirements