Unified Communications Engineer

Unified Communications Engineer

Transform technology into opportunity as a Network Engineer Advisor with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

How a Unified Communications Engineer will make an impact:

A Unified Communications (UC) Engineer is responsible for designing, implementing, and supporting Enterprise UC solutions for an organization. The UC Engineer must have a strong understanding of various UC technologies, such as VoIP, video conferencing, instant messaging, presence, and collaboration tools like Call Managers, Session Border Controllers, and virtualization.

Responsibilities:

• Design and implement UC solutions to meet business requirements and align with the organization's technology strategy.
• Perform network assessments and provide recommendations for improving UC performance and reliability.
• Configure and manage UC devices, such as IP phones, video conferencing systems, and collaboration endpoints.
• Work with vendors and service providers to ensure optimal UC performance and reliability.
• Collaborate with other IT teams to integrate UC solutions with other systems, such as Active Directory, Exchange, and various enterprise technologies.
• Provide technical support and troubleshoot UC issues.
• Develop and maintain UC documentation, such as network diagrams, device configurations, and troubleshooting procedures.
• Stay current with new UC technologies and industry trends.
• Manage virtual machines using industry standard virtualization tools, including creating, configuring, and maintaining virtual machines, and managing virtual machine storage and networking.
• Implement and maintain security measures to protect UC solutions from threats such as malware, viruses, and unauthorized access.

WHAT YOU'LL NEED TO SUCCEED:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• CCNA Cisco required
• CCNP preferred
• Security clearance: Current TS/SCI
• 8+ years of IT related experience with a minimum of 3-5 years of experience in UC engineering.
• Strong understanding of UC protocols, such as SIP, H.323, and RTP.
• Experience with Unified Communication solutions.
• Experience with network protocols, such as TCP/IP, DNS, and DHCP.
• Strong problem-solving and communication skills.
• Ability to work independently and collaboratively in a team environment.
• Experience with virtual machine management using industry standard virtualization platforms.
• Knowledge of security best practices, such as firewalls, VPNs, and intrusion detection/prevention systems.
• Location: on-site
• US Citizenship required

• GDIT IS YOUR PLACE:
  • Full-flex work week to own your priorities at work and at home
  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays

Work Requirements