Today
Top Secret/SCI
Unspecified
CI Polygraph
IT - Support
Colorado Springs, CO (On-Site/Office)
Installs, modifies, and repairs computer hardware and software both in person and using remote access tools
Provides end-user software and hardware troubleshooting
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
Administers e-mail, Microsoft office, etc.
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
Maintains current knowledge of relevant technology as assigned
EDUCATION AND EXPERIENCE:
Work Requirements
Provides end-user software and hardware troubleshooting
Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
Administers e-mail, Microsoft office, etc.
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
Maintains current knowledge of relevant technology as assigned
EDUCATION AND EXPERIENCE:
- AA/AS, 2+ years of experience
- TS/SCI required; must hold or be able to pass CI Polygraph
- Required Certs
- 1. Security+ CE
- 2. PWS 9.1
Work Requirements
group id: 90979310
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