IT Specialist/Systems Analyst

ActioNet Inc

Today
Unspecified
Entry Level (less than 2 yrs experience)
IT - Networking
Lakeland, FL (On/Off-Site)

ActioNet has an immediate opportunity for an IT specialist / System Admin requiring a Public Trust clearance located in Lakeland, Fl. In this role, you will be responsible for providing IT support to Department of Commerce desktop users, and for supporting, maintaining, and updating IT systems that are used in the Department of Commerce workplace, on research vessels, and on research aircraft.

The ideal candidate will be a proactive team player who can work both independently and within a team environment. Possess the ability to work in a challenging environment producing positive results that demonstrates a high degree of attention to quality, detail, correctness and deadlines in a multi-tasking, priority changing environment. Must be able to work with a variety of people and departments and maintain confidentiality. Must be available to work and provide help desk support after normal business hours.

Duties and Responsibilities

Candidates must be eligible for a Public Trust clearance, which involves a federal background investigation. This process may require providing U.S. residential history for the past six years, along with fingerprinting and a criminal background check.
Provide day to day IT desktop support to the Department of Commerce
Perform system updates
Manage Windows servers
Patch management
Manage AD, create, modify, and remove accounts
Develop SOPs and Knowledge Articles
Perform Ticket and queue management
Provide remote support to the Department of Commerce
Basic Qualifications

Possess Tier I support monitoring and managing ticket queue
Possess Tier 2 user desktop support either remotely or onsite
Mid-level experience with both MS Windows workstation and server operating system installation and administration
Mid-level experience with Active Directory configuration and administration
Mid-level experience building and maintaining Windows workstation and server install images
mid-level experience with Windows installation using Windows Deployment Services
mid-level experience with preparation of and troubleshooting computer hardware and software
Experience with the use of Remote tools
Preferred

Microsoft Certification
HDI Certification
Mid-level understanding of networking and networking principals

ActioNet is a CMMI-DEV Level 4, CMMI-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Agile Software Engineering, Cloud Solutions, Cyber Security, and IT Managed Services. With 25+ years of stellar past performance, ActioNet is the premier Trusted Innogrator!

Core Capabilities:
Advanced and Managed IT Services
Agile Software Development
DevSecOps
Cybersecurity
Health IT
C4ISR & SIGINT
Data Center Engineering & Operations
Engineering & Installation
Why ActioNet?
At ActioNet, our Passion for Quality is at the heart of everything we do:
Commitment to Employees: We are committed to making ActioNet a great place to work and continue to invest in our ActioNeters.
Commitment to Customers: We are committed to our customers by driving and sustaining Service Delivery Excellence.
Commitment to Community: We are committed to giving back to our community, helping others, and making the world a better place for our next generation.
ActioNet is proud to be named a Top Workplace for the eleventh year in a row (2014 - 2024). We have a 98% customer retention rate. We are passionate about the inspirational missions of our customers, and we entrust our employees and teams to deliver exceptional performance to enable the safety, security, health, and well-being of our nation.
What's in It For You?
As an ActioNeter, you get to be part of an exceptional team and a corporate culture that nurtures mutual success for our customers, employees, and communities. We give you the tools to be successful; all you need to do is bring your best ideas, your energy, and a desire to develop your skills, experience, and career. Are you ready to make a difference?
ActioNet is an equal-opportunity employer and values diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Full-Time Employees are eligible to participate in our ActioNet’s Benefits Program:
Medical Insurance
Vision Insurance
Dental Insurance
Life and AD&D Insurance
401(k) Savings Plan
Education and Professional Training
Flexible Spending Accounts (FSA)
Employee Referral and Merit Recognition Programs
Employee Assistance and Identity Theft Protection
Paid Holidays: 11 per year
Paid Time Off (PTO)
Disability Insurance
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About Us
ActioNet, Inc., headquartered in Vienna, Virginia, is a CMMI®-DEV Level 4, CMMI®-SVC Level 4, ISO 20000, ISO 27001, ISO 9001, HDI-certified, woman-owned IT Solutions Provider with strong qualifications and expertise in Cloud-based Solutions, Cyber Security and Agile Software Engineering. As a Mission-Focused, Client-Centric and Results-Driven organization, ActioNet also follows the Project Management Institute (PMI) methodology as well as Information Technology Infrastructure Library (ITIL) standards. ActioNet has outstanding financial performance, as evidenced by our “Exceeds Customer Expectations” and the highest 5A1 Financial Rating from Dun & Bradstreet, a 92 out of 100 rating from Open Ratings, the 2014 National Capital Corporate Growth Award by the Association for Corporate Growth (ACG), and Washington Technology Top 100 2013-2019. ActioNet’s human capital leadership is recognized by being designated one of the Best Workplaces for Commuters by the Fairfax County Department of Transportation (FCDOT) 2013-2017 and Washington Post Top Workplaces 2014- 2019.

ActioNet Inc Jobs


Job Category
IT - Networking
Clearance Level
Unspecified
Employer
ActioNet Inc