Process Improvement Engineer

Role Summary

Client is seeking a Performance Improvement Engineer to join our growing team.
The Process Improvement Engineer will support the Navy's Problem Solving and Process Improvement Office (PSO) in enhancing operational performance through data-driven analysis, root cause identification, and the implementation of best-in-class methodologies. The position focuses on developing and sustaining effective problem-solving and performance improvement systems across various Navy and Department of Navy (DoN) commands, leveraging modern tools, technologies, and practices to align with CNO readiness and performance goals.
Key Responsibilities:

• Problem Solving & Process Improvement Support:
  • Collaborate with cross-functional teams to conduct root cause analysis and develop corrective action plans for performance gaps.
  • Assist in creating driver trees, dashboards, and other visual tools to define and track Tier 1 (outcome metrics) and lower-tier driver metrics.
  • Recommend best-in-class methodologies and tools for performance analysis and improvement.
• Training & Competency Development:
  • Support the development and deployment of standardized training materials, such as instructor guides, playbooks, and case studies.
  • Provide on-the-job training to Navy personnel to advance organizational buy-in and process improvement expertise.
  • Maintain a continuous feedback loop to enhance training programs.
• Performance Assessment & Metrics Management:
  • Refine and standardize Navy-wide and command-level metric definitions and reporting structures.
  • Monitor task progress and provide recommendations for governance forums and reporting practices.
  • Design and implement internal controls for the enduring application of P2P and related methodologies.
• Leadership Engagement:
  • Prepare and present insights, recommendations, and executive-level summaries to senior Navy and DoN leadership.
  • Contribute to the preparation of senior leader briefing materials and quarterly P2P progress updates.
• Change Management & Communication:
  • Foster a data-driven decision-making culture within supported commands.
  • Conduct change management initiatives to drive adoption and understanding of performance improvement efforts.
• Innovation and Continuous Improvement:
  • Utilize modern problem-solving tools and emerging technologies to enhance workflow efficiency and decision support.
  • Research and integrate industry benchmarks and best practices to improve readiness and sustain performance improvement efforts.
• Program Evaluation:
  • Assist in evaluating the maturity and adoption of problem-solving and process improvement practices across commands.
  • Conduct surveys and assessments to measure the effectiveness of implemented strategies.

Required Qualifications

• Secret Clearance Required
• Bachelor's degree in business, finance, accounting, economics, engineering, information technology, or organizational change with U.S Navy fleet experience (In lieu of degree, four (4) years of additional experience substitutes)
• 3+ years of experience in data analytics, process improvement, strategic planning, driver-based performance management practices and program design
• 3+ year of personnel management experience

Preferred Experience

• Master's degree in business, finance, accounting, economics, engineering, information technology, or organizational change with U.S Navy fleet experience (Master's degree is equivalent to three (3) years of experience.)
• Prior Navy experience preferred
• Prior experience supporting the federal government preferred

Work Locations: Pentagon, Arlington, VA; Navy Yard, Washington, DC; Norfolk, VA, Suffolk, VA