ServiceNow Developer

Providing exceptional solutions for our customers requires proven experience and positive results. At TRIAEM, we care and invest in our people to ensure they are prepared to deliver superior services across a wide array of mission challenges. We specialize in systems engineering & architecture, scientific & technological analysis, data management, and cyber security solutions. With over ten years of experience supporting the US Government and International Partners, we know what it takes to ask the right questions, capture the right information, and deliver timely, accurate solutions.

Caring and investing in our people means an environment where you can learn and grow while continuously being challenged. We offer industry-leading benefits and paid time off that allow you to focus on supporting our customers while maintaining the important work/life balance. If you are looking for a company that values you as an individual and welcomes your ideas, contributions, and experience, TRIAEM is the place for you!

Job Description ServiceNow Developer
Clearance Required to Start: TS/SCI with Polygraph
Location: McLean, VA

TRIAEM is seeking a ServiceNow Developer to join the Development Team on a customer program. You will support our client with design, creation, deployment, and maintenance of multiple ServiceNow applications supporting the Intelligence Community.

Responsibilities:

• Develop, maintain, and enhance applications on the ServiceNow platform including, but not limited to, ITSM, SPM>PPM, APW, CMDB, ITOM/ITAM, CSM, ATF, DevSecOps, Service Portal, HR Module, Change Management, Custom Development, etc.
• You will be responsible for helping to develop code, unit test, hold code reviews, check in code, and help to build the code pipeline for continuous integration/continuous delivery.
• Customize ServiceNow applications and facilitate roll out of new applications and modules and configure application UI, workflow, and API.
• Create, maintain configuration management on the ServiceNow platform in all environments.
• Collaborate effectively with other ServiceNow administrators to develop solutions and handle general updates and configuration changes/requests.
• Confer with Mission Partners to define their information technology goals and advise in the re-engineering of business processes to meet those goals.
• Provide expertise in standards and validations (e.g., ISO 9000).
• Provide group facilitation, interviewing, training, and additional forms of knowledge transfer.
• Act as key coordinator between multiple project teams to ensure enterprise-wide integration of re-engineering efforts.
• Champion awareness training and implementation of business processes.
• Develop process documentation, testing, workflows, and work plans.
• Lead workflow presentations to leadership and Mission Partners as required.
• Coordinate with multiple departments within and outside of the customer's organization to accomplish project tasks.
• Independent self-starter and proactive at developing solutions and solving business problems using ServiceNow.

Qualifications:

Required:

• Must be a U.S. Citizen with an active Top Secret (TS)/SCI Clearance with a polygraph.
• Bachelor's degree preferably in an IT related field 6 years of related experience; or a Master's with 4 years of experience; an Associates with 8 years of experience.
• Extensive backend development experience with JavaScript's programming language and how it applies to ServiceNow, along with ServiceNow Glide.
• Extensive ServiceNow experience.
• ServiceNow developer certification, preferably Certified System Administrator (CSA).
• Understanding of best practices across both commercial and federal sectors as it relates to workflow and process management.
• Excellent interpersonal skills with proven ability to team with industry partners.
• Fully capable with the Microsoft Office suite (Excel, PowerPoint, Word, & Outlook).
• Ability to estimate work effort requirements efficiently and appropriately.
• Ability to communicate effectively in a fast-paced environment.
• Strong public speaking skills and professional demeanor required.
• Experience in scrum and agile frameworks for development to include task management, performing stand-ups and sprint reviews, gathering requirements, and creating documentation.
• Experience with Atlassian Jira and Confluence.

Desired:

• Configuration Management experience.
• Configuration Management certifications.
• Project Management Professional (PMP) certification.
• Other ServiceNow certifications.
• Graphics design or UX/UI design experience.
• Experience in HTML/CSS and Jelly scripting

Skills & Requirements Qualifications
TRIAEM LLC is an Equal Opportunity/Affirmative Action employer. All qualified candidates will receive consideration for employment without regard to disability, protected veteran status, race, color, sexual orientation/gender identity, religious creed, national origin, citizenship, marital status, sex, age, or genetic information. Applicants may be subject to a background investigation based on job requirements. TRIAEM Prohibits Discrimination and Harassment of Any Kind; we are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at TRIAEM are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. TRIAEM will not tolerate discrimination or harassment based on any of these characteristics.