Yesterday
Public Trust
Unspecified
Unspecified
Engineering - Systems
South Burlington, VT (On-Site/Office)
Currently, ManTech is seeking a motivated, career and customer-oriented Sr. Circuit Logistics Coordinator in South Burlington, VT.
Responsibilities include, but are not limited to:
Minimum Qualifications:
Preferred Qualifications:
Clearance Requirements:
Physical Requirements:
Responsibilities include, but are not limited to:
- Identify, recommend, and assist with the implementation of voice and/or data transport services by evaluating circuit information stored within the circuit database.
- Collaborate with customers, stakeholders, and vendors through electronic shared folders, joint use spreadsheets, and other communication tools using SQL database, SharePoint, WebEx, Outlook, Teams, and other similar tools.
- Manage hosted connections and/or hosted virtual interface and other consumption-based services using Equinix and/or similar services.
- Coordinate with vendors to monitor order status and resolve issues using daily electronic updates and weekly status meetings.
- Coordinate with external teams to monitor contract modification progress and status of the NOC as it relates to WAN infrastructure changes.
- Coordinate with internal and external teams for test and turn up of voice services as well as coordinating calls for porting of phone numbers, where required.
- Support the workflow process including receiving and validating requests, supplier/vendor identification, request order processing, confirmation of delivery, receipt verification, maintenance of services inventory, and closing transactions.
- Request, process, and manage circuit logistic services. Manage circuit providers to ensure services are fulfilled at the contracted service levels and provide daily updates on order status and issue resolution.
- Prior Carrier Telecommunications experience with regards to installation, maintenance and disconnect of data and voices services.
- Maintain a supplier and contract database to track details about each contract and provide communication and reporting related to voice and data circuits to stakeholders via the service automation platform, email, and frequent face-to-face review meetings.
- Audit circuit utilization as and current state of circuits, proposing service adjustments and organizational process improvements to reduce the number of products and vendors. Assess circuit costs to optimize cost effectiveness.
- Submit and manage requests for service modifications providing visibility throughout the implementation flow.
- Maintain POC data on the portal for stakeholders affiliated with circuit logistics support. Assist in writing and preparing processes, procedures, and logistics documentation.
- Use Agile tools such as JIRA, Confluence and MS Teams to provide transparency and allow information to be visible in real time and to create a unified backlog ensuring visibility into all areas of work and identifying inter-dependencies between teams.
Minimum Qualifications:
- Bachelor's degree in Computer Science, or related field preferred.
- 1+ years of related work experience.
- Ability and desire to work in a fast-paced, rapidly changing, collaborative environment.
- Strong troubleshooting and analytical skills required.
- Must have strong critical thinking, complex problem solving, appropriate judgment, and decision-making skills
- Possess superior technical aptitude and effective written and verbal communications skills.
- Experience with MS Office Suite
- Familiarity with ITIL, DevSecOps and Agile concepts
Preferred Qualifications:
- Familiar with tools including: ServiceNow, GitHub, Jira, Confluence
- Experience with ITIL, DevSecOps and Agile concepts
- Experience supporting Government contracts
- Previous telecommunications experience with circuit installation coordination.
Clearance Requirements:
- U.S. Citizen with the ability to obtain Public Trust and complete DHS Security Clearance
- Ability to obtain DHS EOD suitability
- Current DHS EOD highly preferred
Physical Requirements:
- Office work, typically sedentary with some movement around the office.
group id: RTX14564a
ManTech Corporate Capabilities
