Today
Secret
Unspecified
Unspecified
Huntsville, AL (On-Site/Office)
Platform Architect / Implementation Lead - ServiceNow
Huntsville, AL
IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our Technology Solutions group, you will work with a team of technologists focused on delivering innovative business solutions using emerging technologies through proven successful methods.
Our Team:
We are looking for talented people who are enthusiastic about applying technology to deliver innovative outcomes with "fierce determination, fearless integrity, and passionate service." Our belief is that our people are the key to success. By encouraging and enabling continued learning, our team members grow to achieve their personal career goals. We are looking for:
Background:
This position supports the discovery, implementation, and sustainment of a comprehensive ServiceNow solution for a dedicated Department of Defense (DoD) community with significant leadership visibility. The Platform Architect / Implementation Lead will be the technical authority responsible for architecting, designing, and overseeing the implementation of a multi-product ServiceNow solution, including IT Service Management (ITSM), IT Operations Management (ITOM), Hardware Asset Management (HAM), Software Asset Management (SAM), and Human Resources Service Delivery (HRSD). The ideal candidate is a technical leader with deep expertise in ServiceNow, capable of guiding a cross-functional team to deliver secure, scalable, and compliant solutions that meet complex DoD requirements.
This position is based 4 days onsite/1 day remote.
Responsibilities:
Requirements:
IPTA is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment opportunity to all qualified employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, physical disability, mental disability, medical condition, status as a veteran or disabled veteran or any other characteristic protected by law. We base all employment decisions, including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, returns from lay-off, terminations, and social and recreational programs on the principles of equal employment opportunity.
Our employees have diverse backgrounds, skills and ideas that collectively contribute to a rich working environment and greater opportunity for innovation.
#clearance
Huntsville, AL
IPTA's Technology Solutions Team is passionate about providing our customers with technical solutions that satisfy their business needs. Through collaborative interactions with customers, team members, subject matter experts (SMEs), technical leaders, and partners we design practical solutions that solve real problems for major government and business organizations. As a member of our Technology Solutions group, you will work with a team of technologists focused on delivering innovative business solutions using emerging technologies through proven successful methods.
Our Team:
We are looking for talented people who are enthusiastic about applying technology to deliver innovative outcomes with "fierce determination, fearless integrity, and passionate service." Our belief is that our people are the key to success. By encouraging and enabling continued learning, our team members grow to achieve their personal career goals. We are looking for:
- Smart people with a passion for technology
- Ability to solve challenging business problems
- Self-directed professionals
- Hunger to continually learn and grow
Background:
This position supports the discovery, implementation, and sustainment of a comprehensive ServiceNow solution for a dedicated Department of Defense (DoD) community with significant leadership visibility. The Platform Architect / Implementation Lead will be the technical authority responsible for architecting, designing, and overseeing the implementation of a multi-product ServiceNow solution, including IT Service Management (ITSM), IT Operations Management (ITOM), Hardware Asset Management (HAM), Software Asset Management (SAM), and Human Resources Service Delivery (HRSD). The ideal candidate is a technical leader with deep expertise in ServiceNow, capable of guiding a cross-functional team to deliver secure, scalable, and compliant solutions that meet complex DoD requirements.
This position is based 4 days onsite/1 day remote.
Responsibilities:
- Serve as the primary technical advisor and subject matter expert for the ServiceNow platform, ensuring alignment with DoD objectives, policies, and technical standards
- Develop and maintain a robust ServiceNow architecture that supports ITSM, ITOM, HAM, SAM, and HRSD modules while ensuring scalability, security, and performance
- Lead the technical design, development, and deployment of ServiceNow solutions, ensuring compliance with DoD requirements and industry best practices
- Collaborate with stakeholders to translate business needs into technical designs, including workflows, integrations, and configurations
- Provide technical leadership and oversight to a team of developers, business analysts, UI/UX designers, and quality assurance personnel
- Define and enforce development standards, including coding guidelines, configuration management, and documentation practices
- Oversee the integration of ServiceNow with other enterprise systems, ensuring data integrity and efficient workflows
- Conduct system reviews, performance tuning, and optimization to maintain platform reliability and user satisfaction
- Participate in Agile ceremonies, providing technical guidance and ensuring sprint deliverables meet architecture and design standards
- Stay abreast of new ServiceNow features and capabilities, recommending platform enhancements to align with evolving DoD needs
- Provide mentorship and training to team members to build internal expertise and ensure knowledge transfer
Requirements:
- Education:
- Bachelor's degree in a technical field (e.g., Computer Science, Information Systems, Engineering). Advanced degree preferred
- Experience:
- Minimum of 8-10 years of experience in IT architecture and development, with at least 5 years dedicated to ServiceNow implementations
- Proven track record of leading complex ServiceNow implementations, including ITSM, ITOM, HAM, SAM, and HRSD modules
- Experience in DoD or federal environments is highly desirable
- Certifications:
- ServiceNow Certified Implementation Specialist (CIS) certifications for multiple modules (e.g., ITSM, ITOM, HRSD)
- ServiceNow Certified Application Developer (CAD) or Certified Technical Architect (CTA) strongly preferred
- ITIL certification required; Agile certification (e.g., PMI-ACP, Certified ScrumMaster) is a plus
- Technical Proficiency:
- Deep understanding of ServiceNow architecture, including modules, integrations, and development frameworks
- Proficiency in scripting languages (e.g., JavaScript, Glide API) and integrating ServiceNow with external systems using REST/SOAP APIs
- Familiarity with DoD security frameworks, including RMF, NIST 800-171, and CMMC compliance
- Skills:
- Strong leadership and communication skills, with the ability to engage stakeholders and lead cross-functional teams
- Proven ability to design and implement scalable, secure, and reliable ServiceNow solutions
- Strong analytical and problem-solving skills, capable of resolving complex technical challenges
- Clearance:
- Active Security clearance required; eligibility for higher-level clearance is a plus
IPTA is an Equal Opportunity/Affirmative Action employer. We are committed to providing equal employment opportunity to all qualified employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, national origin, age, physical disability, mental disability, medical condition, status as a veteran or disabled veteran or any other characteristic protected by law. We base all employment decisions, including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, returns from lay-off, terminations, and social and recreational programs on the principles of equal employment opportunity.
Our employees have diverse backgrounds, skills and ideas that collectively contribute to a rich working environment and greater opportunity for innovation.
#clearance
group id: 10190125
