Yesterday
Secret
Unspecified
Unspecified
IT - Hardware
(On-Site/Office)
Job Description:
The Railhead Inc. team is supporting an extensive digital modernization program critical to The Department of State's Anti-Terrorism operations and currently seeking a Windows System Administrator located in Herndon, VA.
PROGRAM SUMMARY:
Provide Technical Support creating, modifying, and updating the collaborative SharePoint site upon customer request and approval as well as maintain, operate an integrated Help Desk to the site which supports Department of State globally. Specified tasks include integrating, implementing, and designing the SharePoint with the DoS staff, conducting data and records management for customer ticketing system and providing network services for the hosting of the customers site and IT infrastructure.
CLEARANCE REQUIREMENT:
• Secret clearance preferred, however ability to earn a Secret clearance. (US Citizenship required)
PRIMARY RESPONSIBILITIES
• Provide Tier III Microsoft Endpoint Configuration Management (MECM/SCCM) support and will install Management Servers, Agents, reporting servers, and data warehouses where necessary and configure rules and alerts consistent with the support structure.
• Implement and troubleshoot Certificate Authorities, DNS, DHCP and other core Windows components.
• Provide technical assistance pertaining to Active Directory & SSO in planning and development of new projects.
• Support and maintain user account information including rights, security, and system groups.
• Managing security across the network by deploying new security patches and policies and monitoring activity for signs of intrusion or compromise.
• Resolve a wide range of system issues, troubleshooting software and hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels.
• Assist with achieving optimum performance and availability standards through implementing appropriate technical solutions.
• Responsible for completed the day-to-day tasks associated with system administration in the Railhead Inc. corporate and customer Compute Environment.
• Provide on call 24/7 support to the current operations team when troubleshooting/resolving incidents with enterprise systems.
• Provide escalation support to the NOC/monitoring team when troubleshooting issues with enterprise systems.
• Work with other service teams to resolve enterprise incidents as part of the Railhead Inc. DevOps Team.
• Work with the monitoring team to address issues that will impact system availability.
• Attend meetings weekly and provide weekly status reports.
• Must have flexible working hours to be available to support team when needed to include occasional on call support (typically one week at a time every two months) or additional hours based on mission need.
BASIC QUALIFICATIONS:
5+ years of relevant experience in Windows Systems Administration and or related IT field.
Minium Certification - Security+ certification
PREFERRED QUALIFICATIONS:
BA degree in Computer science or equivalent IT field.
The Railhead Inc. team is supporting an extensive digital modernization program critical to The Department of State's Anti-Terrorism operations and currently seeking a Windows System Administrator located in Herndon, VA.
PROGRAM SUMMARY:
Provide Technical Support creating, modifying, and updating the collaborative SharePoint site upon customer request and approval as well as maintain, operate an integrated Help Desk to the site which supports Department of State globally. Specified tasks include integrating, implementing, and designing the SharePoint with the DoS staff, conducting data and records management for customer ticketing system and providing network services for the hosting of the customers site and IT infrastructure.
CLEARANCE REQUIREMENT:
• Secret clearance preferred, however ability to earn a Secret clearance. (US Citizenship required)
PRIMARY RESPONSIBILITIES
• Provide Tier III Microsoft Endpoint Configuration Management (MECM/SCCM) support and will install Management Servers, Agents, reporting servers, and data warehouses where necessary and configure rules and alerts consistent with the support structure.
• Implement and troubleshoot Certificate Authorities, DNS, DHCP and other core Windows components.
• Provide technical assistance pertaining to Active Directory & SSO in planning and development of new projects.
• Support and maintain user account information including rights, security, and system groups.
• Managing security across the network by deploying new security patches and policies and monitoring activity for signs of intrusion or compromise.
• Resolve a wide range of system issues, troubleshooting software and hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels.
• Assist with achieving optimum performance and availability standards through implementing appropriate technical solutions.
• Responsible for completed the day-to-day tasks associated with system administration in the Railhead Inc. corporate and customer Compute Environment.
• Provide on call 24/7 support to the current operations team when troubleshooting/resolving incidents with enterprise systems.
• Provide escalation support to the NOC/monitoring team when troubleshooting issues with enterprise systems.
• Work with other service teams to resolve enterprise incidents as part of the Railhead Inc. DevOps Team.
• Work with the monitoring team to address issues that will impact system availability.
• Attend meetings weekly and provide weekly status reports.
• Must have flexible working hours to be available to support team when needed to include occasional on call support (typically one week at a time every two months) or additional hours based on mission need.
BASIC QUALIFICATIONS:
5+ years of relevant experience in Windows Systems Administration and or related IT field.
Minium Certification - Security+ certification
PREFERRED QUALIFICATIONS:
BA degree in Computer science or equivalent IT field.
group id: 91093136
