Voice Engineer

**THIS POSITION IS WORKING PANAMA SCHEDULE HOURS**

Title: Voice Engineer

Location: On-Site at MacDill Air Force Base, Tampa Florida

Clearance Required: Secret Security Clearance

Certification Required: CCNA AND Security+ (certifications cannot be waved)

Years of Experience Required: 5

Top Skills:
• Call Manager
• VoIP
• Networking


Responsibilities include:
• Provide Voice over Internet Protocol (VoIP) and Video support with extensive experience with configuring and troubleshooting VoIP solutions for an enterprise network.
• Must have experience with applying VoIP protocols, VoIP codec, session boarder controller (SBC), and Unified Computing System (UCS) on an enterprise network.
• Willingness to cross train and support multiple technologies in an operational environment including SATCOM, Network, VDI/Virtualization.
• Support the system adherence to industry standards, DOD standards, DOD policies, DOD instructions, DOD directives, cybersecurity policies, and best commercial practices.
• Utilize ticketing systems for detailed documentation of outages and network change activities.
• Provide technical problem resolution for a wide range of voice/network infrastructure problems or anomalies.
• This position requires flexibility to support 24x7 Network Operations including 12 hour shifts as required.




• This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret)
• Because an active or interim DoD clearance is required, U.S. Citizenship is required


o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following:
 Medical, dental & vision
 Critical Illness, Accident, and Hospital
 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
 Life Insurance (Voluntary Life & AD&D for the employee and dependents)
 Short and long-term disability
 Health Spending Account (HSA)
 Transportation benefits
 Employee Assistance Program
 Time Off/Leave (PTO, Vacation or Sick Leave)