IT Support Coordinator

Our client, a law firm located in downtown Chicago, IL , is seeking a qualified candidate to fill a full-time IT Support Coordinator role. The IT Support Coordinator will work primarily onsite in the downtown Chicago office to provide support and planning services related to desktops, laptops, mobile devices and the firm’s extensive audio and video systems. The candidate should possess excellent problem solving, communication, and interpersonal skills, as well as a strong technical understanding of Microsoft desktop operating systems along with various hardware, software and networking components being supported.The IT Support Coordinator will also coordinate with the services provided by the firm’s outside IT consulting firm.

Required Skills:

• Bachelor’s Degree in Computer Science or a related field are required
• 3+ years of desktop support experience.
• Professional certifications such as Microsoft certifications are a big plus
• Experience providing support and planning services related to desktops, laptops, mobile devices and audio and video systems
• Legal Services or Financial Services experience required
• Strong understanding of Windows 11
• Strong knowledge of iPhone and Android devices
• Some experience with Salesforce CRM