Yesterday
Top Secret
Mid Level Career (5+ yrs experience)
$150,000 and above
IT - Security
Remote/Hybrid•Chantilly, VA (Off-Site/Hybrid)
System Support Engineer
Top Secret clearance
Must be willing to sit for poly and get SCI
FULL BENEFITS POSITION
Chantilly, VA, can be hybrid but must have flexibility to go onsite
Security+ CE certification required to start
Responsibilities:
Troubleshoot and resolve system/operational incidents
Perform root cause analysis for operational incidents
Analyze system performance and take corrective actions as needed
Assist Tier 2 with resolving complex system and end user problems
Coordinate with mission partners, consumer applications, and other external entities in troubleshooting enterprise incidents and integration problems
Collect data, identify and analyze trends in Operational Incidents, and provide suggestions to mitigate common issues
Work closely with Ops Tech Lead and Development Lead to identify baseline enhancements to improve operational stability
Work with deployment and ISP teams to support baseline deployments to operations
Qualifications:
BS degree
Strong communication skills, both verbal and written
Ability to quickly learn new software and IT concepts
Strong problem solving and decision making skills
Self-starter with an ability to work in a team environment and independently
Intimately familiar with the COTS products that the program leverages: Oracle Identity and Access Management (IdAM) suite, Apache webgates, and Computer Associates (CA) API Gateway
Experience scripting in a Linux environment using Shell and Bash
Deep understanding and background in COTS integration and custom code development
Oracle IdAM products (OAM, OIF, OID, OVD, OUD, OIM)
WebLogic
Linux/UNIX experience
DAPs
PKI authentication
Top Secret clearance
Must be willing to sit for poly and get SCI
FULL BENEFITS POSITION
Chantilly, VA, can be hybrid but must have flexibility to go onsite
Security+ CE certification required to start
Responsibilities:
Troubleshoot and resolve system/operational incidents
Perform root cause analysis for operational incidents
Analyze system performance and take corrective actions as needed
Assist Tier 2 with resolving complex system and end user problems
Coordinate with mission partners, consumer applications, and other external entities in troubleshooting enterprise incidents and integration problems
Collect data, identify and analyze trends in Operational Incidents, and provide suggestions to mitigate common issues
Work closely with Ops Tech Lead and Development Lead to identify baseline enhancements to improve operational stability
Work with deployment and ISP teams to support baseline deployments to operations
Qualifications:
BS degree
Strong communication skills, both verbal and written
Ability to quickly learn new software and IT concepts
Strong problem solving and decision making skills
Self-starter with an ability to work in a team environment and independently
Intimately familiar with the COTS products that the program leverages: Oracle Identity and Access Management (IdAM) suite, Apache webgates, and Computer Associates (CA) API Gateway
Experience scripting in a Linux environment using Shell and Bash
Deep understanding and background in COTS integration and custom code development
Oracle IdAM products (OAM, OIF, OID, OVD, OUD, OIM)
WebLogic
Linux/UNIX experience
DAPs
PKI authentication
group id: COMPHLP
