Quality Assurance Process Analysis, Advisor

About Peraton

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Responsibilities

Peraton is currently seeking to hire an experienced QA Lead in support of the Army Department of Defense Information Network (DoDIN-A) Cybersecurity and Network Operations Mission Support (ADCNOMS) program located at Fort Huachuca, AZ.

Candidate must reside within a 90-mile radius of Ft. Huachuca, AZ, with the ability to come on-site as required. Will follow the same telework arrangements as their NETCOM Government counterparts.

In this role, you will:

• Be responsible for ensuring that all KPI's and performance requirements mandated in the PWS are fully met in terms of schedule, timeliness, and completeness
• Ensure deliverables adhere to Government requirements
• Responsible for customer satisfaction in supporting mission execution across the Enterprise
• Tracking and measuring the successful delivery of capabilities and services to the enterprise within all required performance metrics
• Provide direct input to management in support of monthly deliverables, status and program reviews
• Implement new, strategic initiatives to improve engineering processes and business processes

• Serve as the lead for ensuring the quality of work performed meets customer needs, expectations, and objectives
• Serve as the primary POC / understanding of customer and stakeholder current and upcoming needs across the program and task areas,
• Define the prioritization and sequencing of quality management initiatives & lead the execution of those activities
• Own and lead discussions from both business and technical perspectives
• Collaborate with Government service owner leads and stakeholders in project planning to establish quality metrics and review milestones
• Oversee testing for compliance with established quality metrics
• Lead a Continual Process Improvement program, for the continual evaluation of existing engineering and business processes and delivery outcomes compared to expected results; identifies and facilitates the implementation of all process improvements
• Building/updating/briefing/presenting program metrics
• Perform a variety of technical and administrative activities related to the function of QA (auditing), including, but not limited to, scheduling, checklist development, report writing, facilitating root cause/lessons learned analysis, and internal/external presentations
• Track and escalate unresolved non-compliance issues and corrective and preventative action plans to closure

Qualifications

Required:

• Minimum of 8 years with BS/BA; Minimum of 6 years with MS/MA; Minimum of 3 years with PhD

• Bachelor's degree from an accredited college or university in Computer Science, Engineering, or related discipline
• Minimum of 8+ years of experience, in a quality assurance position
• Minimum 5+ years of baseline QA/MA experience across a large-scale enterprise Information Technology (IT) program
• Experience supporting QA initiatives as appropriate
• Experience guiding working groups and teams for Milestone Reviews, Configuration Management, etc.
• Experience preparing/conducting presentations and making recommendations
• Experience providing status updates to System Owners and leadership
• Experience providing monthly status report to reflect the activities accomplished, issues, and path forward
• Experience with experience with and been directly involved in implementing the following frameworks: ISO 20000 and 27001, ISO 9001:2008, CMMI-DEV/CMMI-SVC Level 3, and ITIL
• Demonstrated strong attention to detail and organizational skills
• Excellent written and communications skills
• Strong analytical and problem solving skills
• Requires ITILv4 Foundation Certification
• Ability to travel as required (CONUS/OCONUS)
• U.S. citizenship required
• Active SECRET Security clearance
• Ability to obtain a higher security clearance if required (TOP Secret/SCI)

Desired:

• Master's degree in Quality Assurance, Information Technology, Computer Science or related discipline
• Demonstrated experience in identification, baselining, maintaining, and controlling changes to IT enterprise assets desired
• One or more Industry certifications in Quality Management (e.g., American Society for Quality (ASQ), Lean Six Sigma (LSS)
• Agile certification (e.g., SAFe™, Kanban, Scrum, etc.)
• Expert knowledge and experience with statistical methods and tools (e.g., Minitab)
• ITSM tools (e.g., ServiceNow, Remedy)
• Experience supporting a DoD Army customer

Target Salary Range

$86,000 - $138,000. This represents the typical salary range for this position based on experience and other factors.

SCA / Union / Intern Rate or Range

EEO

An Equal Opportunity Employer including Disability/Veteran.

Our Values

Benefits

At Peraton, our benefits are designed to help keep you at your best beyond the work you do with us daily. We're fully committed to the growth of our employees. From fully comprehensive medical plans to tuition reimbursement, tuition assistance, and fertility treatment, we are there to support you all the way.

• Paid Time-Off and Holidays
• Retirement
• Life & Disability Insurance
• Career Development
• Tuition Assistance and Student Loan Financing
• Paid Parental Leave
• Additional Benefits
• Medical, Dental, & Vision Care