Operations Group Electronic Flight Bag (EFB) Support - (3 to 6-m

RiverTech is providing aircrew support to Air Mobility Command flying squadrons. The focus of this work is to support the non-flying tasks in flying squadrons that were traditionally performed by aircrew members as additional administrative duties. RiverTech is providing the personnel and support to accomplish the flying squadron's objectives.

Responsibilities

• Performs set-up, maintenance, and restoration on EFB devices (iOS/Apple Products), to include:
• Device activation
• Device/application password reset.
• Device/application unlock.
• Initiates lost mode/device retrieval.
• Performs set-up, maintenance, and restoration functions on End User Stand Alone (EUSA) devices, to include:
  • Facilitates EUSA device set-up IAW the MDM provider and configuration profile provided by HQ AMC EFB Program Office.
  • Initiates EUSA device operating system updates as approved by DISA, and configuration profile provided by HQ AMC EFB Program Office.
  • Reviews audit logs for unauthorized access and/or configuration changes.

Qualifications

• Must have experience troubleshooting and loading software on computers and servers.
• Must have experience working with products using iOS (Apple) operating system software.
• Must have a minimum of a high school degree or GED is required.
• Must have an active Secret Security Clearance

Desired Qualification:

• Experience with flight operations and Electronic Flight Bag devices (desired).

Applicable Operational Specialty Codes: (not required)

• AFSC - 1C0XX, 1XXX-Operations; 1A0X1-Boom Operator, 1A1X1-Flight Engineer, 1A6X1-Flight Attendant and 1A2X1 - Loadmaster.
• USA MOS - 15XX.
• USMC MOS - 60XX, 61XX, 62XX, 73XX, 75XX.
• NEC D0XX, G5XX; 8235/8251/8251-Flight Engineer.
• USN Officer 13XX.

Pay Range (The pay range for this job level is provided as general guidance only, and is not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreements (if any), and other laws)

$41,428.15 - $70,549.85
Benefits Description

Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and eligible part-time employees.
Job ID

2025-15265
Work Type

On-Site
Company Description



Work Where it Matters

RiverTech, an Akima company, is not just another federal professional solutions contractor. As an Alaska Native Corporation (ANC), our mission and purpose extend beyond our exciting federal projects as we support our shareholder communities in Alaska.

At RiverTech, the work you do every day makes a difference in the lives of our 15,000 Iñupiat shareholders, a group of Alaska natives from one of the most remote and harshest environments in the United States.

For our shareholders, RiverTech provides support and employment opportunities and contributes to the survival of a culture that has thrived above the Arctic Circle for more than 10,000 years.

For our government customers, RiverTech provides innovative solutions to complex engineering and operational challenges and delivers wide-ranging services for mission support, systems engineering, and IT.

As a RiverTech employee, you will be surrounded by a challenging, yet supportive work environment that is committed to innovation and diversity, two of our most important values. You will also have access to our comprehensive benefits and competitive pay in addition to growth opportunities and excellent retirement options.