IT Systems Engineer

Aleut Federal is an Alaskan Native-owned enterprise dedicated to supporting the Unangax people of the Aleutian Islands. We provide top-notch service to various branches of the federal government and prioritize community involvement. Our culture encourages growth, diversity, and inclusion, and our motto, "We are One", reflects our unity and purpose.

The IT Systems Engineer is an expert in information technology tasked with the design, implementation, and maintenance of intricate computer systems and networks. This position requires analyzing system requirements, developing technical solutions, and ensuring the smooth operation of the system infrastructure. The IT Systems Engineer acts as a point of escalation for complex technical issues, assisting fellow IT professionals in resolving difficult tickets. Responsibilities also include integrating new technologies while ensuring system functionality and security. A key duty of this role is to create System Design Packages (SDPs), which are detailed documents outlining the final state of an IT deployment or project. Strong written communication skills are essential, as candidates must effectively articulate their solutions and defend them during engineering reviews.

Responsibilities:

• Analyze business and technical requirements to design system architectures that meet organizational goals
• Analyze the system needs of the organization and define customer needs and functionality in a system design package
• Implement and maintain strategies for backup, security, and redundancy
• Collaborate with other professionals to ensure high-quality deliverables within organizational guidelines, policies, and procedures
• Develop and document protocols for the seamless integration of new technologies into the existing infrastructure
• Evaluate emerging technologies and recommend solutions to improve efficiency, scalability, and security
• Collaborate with other engineering disciplines, project managers, integrators, and customer engineers, to deliver robust solutions
• Provide clear documentation, training, and knowledge-sharing to enhance team capabilities
• Implement and maintain security measures to protect systems and data, including managing security permissions and maintaining system security on networks and equipment
• Conduct high-level and root-cause analysis of service interruptions and establish preventive measures
• Ensure compliance with relevant regulations, standards, and organizational policies
• Oversee the development of customized software and hardware requirements to meet organizational goals
• Plan and implement system automation as required for better efficiency
• Test approved and provisioned software routinely for bugs, failovers, resiliency, and security issues
• Evaluate existing systems and provide technical direction to IT support staff
• Install and configure operating systems, application/management software, and hardware/networking components
• Apply patches, updates, and configuration changes to ensure systems are secure and up to date for all current and future systems
• Serve as an escalation point for complex technical issues, assisting IT professionals with intricate problem resolution
• Investigate, diagnose, and resolve advanced system and network issues, minimizing downtime and disruptions

Requirements:

• Top Secret Clearance with SCI Eligibility
• At a minimum, certifications in CompTIA Network+ and/or CompTIA Security +
• A bachelor's in a computer related discipline with a concentration in System Administration or Network Administration
• At least five (5) years of relevant experience (Bachelor's Degree may be used towards experience)
• Experience with or knowledge of programming languages and operating systems (Solaris, Windows, Linux), current IT networking/infrastructure equipment and technologies, enterprise backup and recovery procedures, system performance-monitoring tools, active directories, virtualization, HTTP traffic, content delivery, and caching
• Experience in project management, application design and integration, and cloud computing
• Expertise in creating, analyzing, troubleshooting and repairing large-scale distributed systems & Networks
• At least four (4) years of government contracting or equivalent experience
• Ability to problem solve and think critically
• Attention to detail, good communication skills, good project management skills

Preferred:

• Military and/or government experience a plus
• A master's degree in a computer related discipline with a concentration in System Administration or Network Administration
• ITIL certification a plus
• Microsoft Certified Solutions Expert (MCSE), CCNA, CCNP or Cloud experience a plus
• ServiceNow experience
• Zero Trust Foundational Knowledge or Zero Trust Certificate/Certification

Locations: This position will be expected to perform duties at any customer facilities within Colorado Springs.

Rate: $90K-$125K

Closing Date: We will be accepting applications for this position until 17 Jan 2025 at 4:59 pm EST.

Aleut offers the following benefits to eligible employees:

• Health insurance
• Dental/Vision Insurance
• Paid Time Off
• Short- and Long-Term Disability
• Life insurance
• 401k, and match

Aleut Federal, LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender identity, or genetics. In addition to federal law requirements, AF complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. AF prohibits workplace harassment based on race, color, sex, religion, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

#aae

Hiring Manager: Michael P. Bates