Today
Top Secret/SCI
Unspecified
Unspecified
Visual and Creative
McLean, VA (On-Site/Office)
ManTech is seeking a motivated, career and customer-oriented Circuit Design and Documentation (CD&D) Technician Lead to join our Engineering team for a program that supports a variety of customer IT requirements with a focus on providing productive and collaborative computer workspace (new or renovated) to support dynamic mission requirements.
Responsibilities include, but are not limited to:
• Leading a team with a diverse range of skillsets engaged in providing all aspects of CD&D support and delivery providing coverage from 6:00 a.m. - 6:00 p.m. Flexibility to support 24x7 operations; may need to work extended hours during critical peaks and be available to meet last minute requests.
• Plan, design, install, maintain, monitor, analyze, troubleshoot, modify, and support network communications systems to provide maximum performance and availability.
• Plan, design, implement, and support local and wide area networks (LANs/WANs) in the areas of Internet connectivity, capacity planning, routing, switching, server load balancing, network security, and wireless.
• Solve complex problems; take a broad perspective to identify innovative solutions.
• Work independently, with guidance in only the most complex situations.
• May lead teams or projects with moderate resource requirements, risk, and/or complexity.
• Leading others to solve complex problems; uses analytical thinking, tools, and judgement to identify innovative solutions.
• Ensuring accurate documentation of cabling infrastructure and enterprise networks.
• Supporting installation teams by providing comprehensive run lists and cabling plans.
• Creating circuit documentation in support of customer funded projects.
• Building inventories and maintaining accurate information as it pertains to network components, circuits, routers, switches, racks, etc.
• Lending expertise and institutional knowledge to improve the overall excellence of the team by developing the creation of Knowledge Articles, Work Instructions, SOPs, etc.
• Creating briefings and providing weekly and/or monthly status reports.
• Coordinating and prioritizing multiple tasks simultaneously.
• Identifying opportunities to automate processes and increase efficiency.
• Meeting contractual performance criteria.
• Performing HR duties as assigned, including but limited to: interviewing, hiring, career enablement, performance counseling, compensation planning, and requisition creation.
• Attending customer meetings and providing detailed minutes as required.
• Providing input on team's progress, accomplishments, roadblocks, etc. and brief as required. Providing solutions to issues whenever possible.
• Local travel may be required between customers buildings.
Basic Qualifications:
• Ability to build and maintain constructive relationships among customers, stakeholders, technical teams, and contractors across the customer base.
• Ability to interface with individuals at all levels of the organization both verbally and in writing.
• Ability to select components based on cost and space limitations.
• Ability to work with schematic capture tools.
• Ability to support activities to improve the overall excellence of the team by supporting the creation of Knowledge Articles, Work Instructions, SOPs, etc.
• Ability to work in a fast-paced environment with tight deadlines.
• Demonstrated ability to thrive and succeed in a challenging environment.
• Demonstrated problem solving skills.
• Knowledge of component and transmission medium compatibility and interconnection.
• Proficiency in the use of MS Office product suite (PowerPoint, Excel, Word, SharePoint.)
• Prior experience with cable testers and Auto-cad
• BA/BS and seven 7+ years of experience, or a combination of education and work experience equivalent to 11+ years.
Hours of Coverage:
• Individual shift may vary, but you core hours will need to be covered, from 9:00 a.m. - 3:00 p.m.
Support may be required outside of core hours based on customer & mission needs.
Preferred Qualifications:
• ITIL® v4 Foundation, or higher, certification.
• Experience with ServiceNow ITSM, ITMB, ITAM, ITOM.
• Expertise or certifications with a computer language, system, or technology.
• Prior experience leading a team.
• IAT Level III certification.
Security Clearance Requirements:
• Active and current TS/SCI with polygraph.
Physical Requirements:
• Must be able to remain in a stationary position 50%.
• Must be able to move/traverse within and between buildings and offices.
• Must be able to position self to maintain computers, including under the desks and in the server closet.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
• Must be able to move Audio/Visual or Computer equipment weighing up to 50 pounds.
• The person in this position frequently communicates with co-workers, management, and customers; must be able to exchange accurate information.
• Resolving technical problems and answering queries by telephone or self-service that involve computer hardware, software, network, system/application access, and telecommunications systems.
• Must be willing to travel CONUS and OCONUS to client locations at least 10% of the time.
Responsibilities include, but are not limited to:
• Leading a team with a diverse range of skillsets engaged in providing all aspects of CD&D support and delivery providing coverage from 6:00 a.m. - 6:00 p.m. Flexibility to support 24x7 operations; may need to work extended hours during critical peaks and be available to meet last minute requests.
• Plan, design, install, maintain, monitor, analyze, troubleshoot, modify, and support network communications systems to provide maximum performance and availability.
• Plan, design, implement, and support local and wide area networks (LANs/WANs) in the areas of Internet connectivity, capacity planning, routing, switching, server load balancing, network security, and wireless.
• Solve complex problems; take a broad perspective to identify innovative solutions.
• Work independently, with guidance in only the most complex situations.
• May lead teams or projects with moderate resource requirements, risk, and/or complexity.
• Leading others to solve complex problems; uses analytical thinking, tools, and judgement to identify innovative solutions.
• Ensuring accurate documentation of cabling infrastructure and enterprise networks.
• Supporting installation teams by providing comprehensive run lists and cabling plans.
• Creating circuit documentation in support of customer funded projects.
• Building inventories and maintaining accurate information as it pertains to network components, circuits, routers, switches, racks, etc.
• Lending expertise and institutional knowledge to improve the overall excellence of the team by developing the creation of Knowledge Articles, Work Instructions, SOPs, etc.
• Creating briefings and providing weekly and/or monthly status reports.
• Coordinating and prioritizing multiple tasks simultaneously.
• Identifying opportunities to automate processes and increase efficiency.
• Meeting contractual performance criteria.
• Performing HR duties as assigned, including but limited to: interviewing, hiring, career enablement, performance counseling, compensation planning, and requisition creation.
• Attending customer meetings and providing detailed minutes as required.
• Providing input on team's progress, accomplishments, roadblocks, etc. and brief as required. Providing solutions to issues whenever possible.
• Local travel may be required between customers buildings.
Basic Qualifications:
• Ability to build and maintain constructive relationships among customers, stakeholders, technical teams, and contractors across the customer base.
• Ability to interface with individuals at all levels of the organization both verbally and in writing.
• Ability to select components based on cost and space limitations.
• Ability to work with schematic capture tools.
• Ability to support activities to improve the overall excellence of the team by supporting the creation of Knowledge Articles, Work Instructions, SOPs, etc.
• Ability to work in a fast-paced environment with tight deadlines.
• Demonstrated ability to thrive and succeed in a challenging environment.
• Demonstrated problem solving skills.
• Knowledge of component and transmission medium compatibility and interconnection.
• Proficiency in the use of MS Office product suite (PowerPoint, Excel, Word, SharePoint.)
• Prior experience with cable testers and Auto-cad
• BA/BS and seven 7+ years of experience, or a combination of education and work experience equivalent to 11+ years.
Hours of Coverage:
• Individual shift may vary, but you core hours will need to be covered, from 9:00 a.m. - 3:00 p.m.
Support may be required outside of core hours based on customer & mission needs.
Preferred Qualifications:
• ITIL® v4 Foundation, or higher, certification.
• Experience with ServiceNow ITSM, ITMB, ITAM, ITOM.
• Expertise or certifications with a computer language, system, or technology.
• Prior experience leading a team.
• IAT Level III certification.
Security Clearance Requirements:
• Active and current TS/SCI with polygraph.
Physical Requirements:
• Must be able to remain in a stationary position 50%.
• Must be able to move/traverse within and between buildings and offices.
• Must be able to position self to maintain computers, including under the desks and in the server closet.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine and computer printer.
• Must be able to move Audio/Visual or Computer equipment weighing up to 50 pounds.
• The person in this position frequently communicates with co-workers, management, and customers; must be able to exchange accurate information.
• Resolving technical problems and answering queries by telephone or self-service that involve computer hardware, software, network, system/application access, and telecommunications systems.
• Must be willing to travel CONUS and OCONUS to client locations at least 10% of the time.
group id: RTX14564a
ManTech Corporate Capabilities
