Today
Top Secret/SCI
Unspecified
Unspecified
IT - Hardware
Dahlgren, VA (On-Site/Office)
Zachary Piper Solutions is seeking a IT Infrastructure Technician to join a federal program located in Dahlgren, Virginia. The IT Infrastructure Technician will provide technical assistance and support on issues related to computer systems, software, and hardware.
Responsibilities of the IT Infrastructure Technician:
Qualifications of the IT Infrastructure Technician:
Compensation for the IT Infrastructure Technician:
Key Words: help desk, helpdesk, support, clearance, ts/sci/ sec+, security+, support desk, technician, IT, infrastructure, onsite, on site, technology, computer, hardware, software, cybersecurity
Responsibilities of the IT Infrastructure Technician:
- Provide technical assistance and support on issues related to computer systems, software, and hardware
- Respond to user requests, troubleshoot problems, and guide users through step-by-step solutions
- Document incidents, manage service requests, and escalate complex issues to senior technicians when necessary
- Ensure efficient and effective resolutions of IT-related issues to maintain smooth business operations
Qualifications of the IT Infrastructure Technician:
- 3+ years of help desk experience, or related technical field experience
- Active TS/SCI clearance or TS clearance with ability to obtain the SCI and SAP eligibility
- Security + certification (or higher) for IAT II certification
- Ability to work onsite 5 days per week
- Excellent problem solving and communication skills
- Must be eligible to work in the United States and obtain and maintain an Active U.S. Government Secret Clearance
Compensation for the IT Infrastructure Technician:
- Salary Range: $70,000 - $80,000 *flexible based on experience*
- Comprehensive Benefits: Medical, Dental, Vision, PTO, and Sick Leave as required by law
Key Words: help desk, helpdesk, support, clearance, ts/sci/ sec+, security+, support desk, technician, IT, infrastructure, onsite, on site, technology, computer, hardware, software, cybersecurity
group id: 10430981
