Help Desk Support

TEKsystems c/o Allegis Group

Today
Secret
Early Career (2+ yrs experience)
$50,000 - $60,000
No Traveling
IT - Support
Dahlgren, VA (On-Site/Office)

Job Title
• Help Desk Specialist

Structure
• 6 Month Contract to Hire (CTH)

Education
• High School Required
• Computer Science, IT, or Related Degree Preferred

Location
• Dahlgren, VA - US

Career Level
• Experienced

Job Type
• Full-time; On Site
• Monday – Friday
• 9a-5p

Job Requirements
• Three (3) years’ relevant technical experience in operating a PC-based and telephone-based Service Support Center.
• Three (3) years’ experience with User Administration processes.
• Three (3) years’ experience in using computers, laptops, and common windows applications.
• Two (2) years’ experience in monitoring, managing and prioritizing incident, service requests and call queues to meet Service Level Agreements, ensure equitable and efficient team workloads to support business goals.
• Two (2) years’ experience and knowledge with SharePoint platform.
• One (1) year of experience in using principles, methods, and techniques used in computer troubleshooting and support.
• U.S. SECRET Clearance
Contract Information
• This work is supporting a 5-year government contract which the client has been awarded this year.
Certification Requirements
• CompTIA Security+ - Preferred

What's in it for you?

This contract was just awarded and kicked off this year. Long term period of performance and job security available in this role. Opportunity to move into a full-time position following this contract.
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Accelerating IT transformation in the public sector

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About Us
We’re partners in transformation. We help customers activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services and real-world application, we work with progressive leaders to drive change. That’s the power of true partnership. TEKsystems is an Allegis Group company.

TEKsystems c/o Allegis Group Jobs


Job Category
IT - Support
Clearance Level
Secret