Tools Software Engineer

• Must possess a solid understanding of event management, system/application health server operating system, agent and agentless monitoring, network, application and end-point performance, tuning and measurements. The candidate will ensure the COTS products function properly in a secure environment with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications
• Support extending/scaling services to the client's private cloud to include infrastructure automations and pushing metrics into/retrieving metrics from the cloud for manipulation, reporting and visualization.
• Must have strong organization, communication, and collaboration skills and be customer-focused and results oriented. Must be able to work in collaborative environment. Must be able to work with minimal supervision and be customer focused.
• Assist with testing and deploying hotfixes/patches/new releases of the EM Tools suite, including testing of custom applications following patches/upgrades.
• Assist with development of knowledge articles, documentation, and work instructions used by the Tools Team and tools users.

Required Skills

• HS Diploma or GED AND 25 years of experience or Bachelor's degree AND 20 years of experience
• Experience in Python, R, JavaScript, or Perl programming; or UNIX scripting
• Experience integrating with the OpenText Enterprise Management tools suite
• Proficient in Linux/UNIX commands
• Proficient in Windows Server OS
• IAT Level 2
• CompTIA Security+ CE
• Active TS/SCI security clearance with a current polygraph is required

Desired Skills

• Application/SA Experience with the OpenText Ops Bridge Suite
• Experience with OpenText Application Performance Management (APM)
• Experience with OpenText Business Process Monitor (BPM)
• Experience with OpenText OPTIC Data Lake
• Experience with OpenText Operations Bridge Reporter (OBR)
• Experience with operating data analytics apps (Splunk or Elastic ELK)
• Strong organizational, communication, and collaboration skills

Additional Details

At CyberCore, we believe in taking care of our employees both inside and outside the workplace. Our comprehensive benefits package includes:

• Health Insurance to ensure you and your family stay healthy and well.
• Dental and Vision Insurance for preventive and routine care.
• Basic Life Insurance and Disability Insurance to provide peace of mind for you and your loved ones.
• Paid Holidays and Paid Time Off (PTO) to help you relax, recharge, and enjoy life.
• Paid Parental Leave for new parents to focus on family.
• Tuition Reimbursement to support your professional growth and education.
• A 401(k) plan with a company match to help you plan for your future.

At CyberCore, we are committed to fostering a supportive and enriching environment where you can thrive both personally and professionally.

The salary range for this role is $120,000 - $147,000. This range is a good faith estimate that reflects various experience levels. At CyberCore, we consider multiple factors when determining compensation, including the specific role and its responsibilities, the candidate's professional experience, geographic location, education, and relevant skills. This range is not a guarantee of salary, as final compensation may also be influenced by contractual requirements and other considerations.

Equal Employment and Diversity

CyberCore has, on many occasions, expressed support and commitment to the principles of diversity and equal employment opportunity. It is CyberCore's policy to recruit, hire, train, and promote individuals, as well as administer all personnel actions, without regard to race, color, national or ethnic origin, pregnancy, age, religion, disability status, sex, sexual orientation, gender identity and expression, veteran status, genetic information or any other characteristic protected under applicable federal or state law. CyberCore will not tolerate unlawful discrimination, and any such conduct is prohibited. CyberCore is committed to ensuring that CyberCore's workforce and volunteers reflect America's diverse population. CyberCore knows that such diversity will enrich the company with the talent, energy, perspective, and inspiration we need to achieve our mission.