Senior AV Technician/Data Center Manager - Hickam AFB, Hawaii

Requires US Citizenship
Employment Term and Type: Regular, Full Time
Required Security Clearance: TS/SCI
Required Education: High School or Equivalent

Job Description:
Provides the lead management role responsible for local mission system data center with support from the Data Center Infrastructure Management (DCIM) Information System (IS), system and network engineers and facilities staff. Oversees local data center operations. Support on-site personnel in maintaining functionality of A/V (audio/visual) and UCS (Unified Communications System) (identify, troubleshoot, and resolve any failures). Provide assistance with analyzing, identifying and resolving issues effecting network functionality and connectivity supporting the UCS system.

Roles and Responsibilities:

• Maintain configuration and change control of assigned data centers and ensure they meet availability requirements.
• This includes oversight of data center plans, designs, changes, monitoring, maintenance, incident responses and data center infrastructure operations.
• Walk through local data centers multiple times per day to check for non-standard conditions or configurations based on a standardized checklist.
• Supervise and perform data center planning and implementation activities.
• Work with civil engineering, facilities managers, facilities operational managers and industrial maintenance engineers to ensure data center availability.
• Maintain data center infrastructure information in the 480 ISRW DCIM IS including: operational asset and spare inventory information, electrical consumption, heat load, cabinet and equipment weight information and rack space used by each device in each cabinet.
• Develop a long-range plan for the management and assignment of power and HVAC load.
• Publish and maintain plans and procedures for prioritizing and implementing the shedding and restoration of electrical load should problems with the air conditioning or electrical services occur.
• Provide data center reporting to meet the requirements described in the DCOI, 480 ISRWI 17-101, the 480 ISRW Data Center Architecture Framework (see paragraph 2.7), and as required by local Command leadership.
• Install, configure, and maintain Windows operating systems to include network services, operating system patches, and application software patches.
• Support Video Teleconference (VTC) outages or issues. (ie. dialing into gateways, performing audio and video checks prior to the conference).
• Assist USAF on-site personnel with any A/V equipment issues, provide training on the operation of conference rooms or other equipment, and provide local Standard Operating Procedures (SOPs).
• Participate in bi-monthly meeting with C3PED team led by the C3PED Project Manager.
• Assist with maintaining IA site system level accreditation with DAA. Perform IA scans, configure and mitigate vulnerabilities and upload results and changes into XACTA.
• Maintain up-to-date equipment inventory, software list, tech manuals, test procedures, and system architecture drawings.
• Provide C3PED/UCS System Support as needed.
• Provides assistance with analyzing, identifying and resolving issues effecting network functionality and connectivity.

Required Qualifications

• Minimum five (5) years' experience in O&M of A/V equipment; seven (7) years preferred
• Demonstrated proficiency in interpreting drawings, specifications, blueprints, and other related documents.
• Knowledgeable in the following fields within the past 5 years:
  • Install low voltage wiring and cable; solder and terminate connectors; wire equipment racks
  • Assembly of equipment/devices using the appropriate supports/mounts
  • Integration of audio and video teleconferencing systems
  • Cable termination/installation (Fiber, copper, audio, etc.)
  • Analog, SDI and HD SDI signal processing and conversion
    
• 
  Required Training/Certifications include:
  • DoD 8570 compliance -CompTIA Security+ CE certification required
    

Desired Qualifications:

• • 
    Knowledgeable in the following fields in the past five years: voice and video IP, video teleconferencing, Intelligence, Reconnaissance, and Surveillance operations.
  • Evertz equipment configuration certification (desired)
  • Crestron DMC-E Training certification (desired)
    

Physical Requirements Conditions:
Requires Sitting (66%), Sitting (70%), Standing (15%), Lifting (15%), Pulling or pushing (5%), Carrying (25%), Walking (15%), Near Acuity (100%), Speaking (100%), Listening (100%), Sight (100%), Color determination (100%), Use of fingers and hands (100%)

This position description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts or working conditions associated with this job. This and all positions are eligible for organization-wide transfer. Management reserves the right to assign or reassign duties and responsibilities at any time.

Company Overview: FGS, LLC is an international, leading-edge provider of technical services to include Secure Information Systems, Security and Engineering, and Intelligence Analysis. Our turn-key solutions include the design, engineering, deployment operations, and sustainment of secure technology and critical infrastructure for the protection and safety of our customers' mission-critical information, processes, and personnel. Demonstrating an unyielding commitment to our customers, superior trust and dedication with our partners, and leading-edge technical expertise over the past seven years, FGS has experienced explosive growth providing superior services throughout the world, from North America and the Pacific Rim to the Middle East and Europe.

FGS provides secure, leading-edge technology and process management services to military, Government, and commercial clients worldwide.

FGS offers a generous compensation package including health, dental, vision, 401(k), group life insurance, and educational reimbursement, among other benefits.

We value our employees and strive to offer many opportunities for professional growth.

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FGS, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status, and will not be discriminated against on the basis of disability.