Senior Security Incident Manager - CTJ - TS/SCI

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft's mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers' heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.

In an era of increasingly sophisticated cyber-attacks, the Microsoft 365 Defender security suite has emerged as a vital tool for enterprises, enabling them to identify, scrutinize, and counter advanced breaches and data intrusions within their networks. We are looking for a Senior Security Incident Manager to join this team and work across Defender products to ensure the security of our commercial and government customer's networks.

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

Bring your passion for security incident management, customer experience, organization and delivery skills of program management, a keen eye to spot patterns, and a concise communication style to help us complete the customer experience as they use our products. Listening, understanding, and talking are all part of this role. You will be part of an organization with decades of experiences across the breadth of Microsoft offerings. We learn and train together to get the best outcome for the customers. At times you will play a crucial role in dynamic escalations or incidents. You will be asked to drive clarity both in technical detail and in message with our larger organization. This role often interacts across the organization from individual contributors to executives. Likewise, on the customer side you will engage from written responses to calls with customer C-suite executives. You will help identify threats in the landscape to deliver timely insights to customers through our threat intelligence systems.

Qualifications

Required/Minimum Qualifications:

• 5+ years of experience in software development lifecycle, large-scale computing, modeling, cyber security, anomaly detection, Security Operations Center (SOC) detection, threat analytics, security incident and event management (SIEM), information technology (IT), and operations incident response
  • OR Bachelor's Degree in Statistics, Mathematics, Computer Science or related field.

Other Requirements:

Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Candidates must have an active TS/SCI and be willing to upgrade to TS/SCI (with polygraph). This role will require candidates to maintain the TS/SCI (with polygraph) clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.
• Clearance Verification: This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.
• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
• Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance

Preferred/Additional Qualifications:

• 2+ years of professional experience demonstrating program management skills to organize information, break down complex problems, and work effectively in situations involving uncertainty
• 2+ years of professional experience in software security, security research, security incident response and management, security product development, offensive security, threat intelligence, or tracking cyber threats.
• A demonstrated record of accomplishment of delivering results despite ambiguity with high attention to detail, and the ability to collaborate across a large organization, influencing many functions and teams
• An eye for detail and the ability to articulate business needs in cross-group and partner scenarios
• A desire to learn, grow, and drive change
• Demonstrated understanding of Microsoft organizations, technologies, and products, especially as they relate to security, will ensure a quick start.

Security Operations Engineering IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until January 15, 2025

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

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