Yesterday
Top Secret/SCI
Full Scope Polygraph
IT - Support
San Antonio, TX (On/Off-Site)
Shift Option #1: 6pm-10pm Wednesday; and 2pm-10pm Thurs-Fri
Shift Option #2: 2pm-10pm Mon-Tues; and 2pm-6pm Wednesday
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
Shift Option #2: 2pm-10pm Mon-Tues; and 2pm-6pm Wednesday
● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
group id: 10112588
