Today
Secret
Unspecified
Unspecified
IT - Support
Rock Island, IL (On-Site/Office)
Job Title:Help Desk Specialist IV
Locations:Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon))
Clearance:Secret
Certifications:CompTIA Security+CE
Education: N/A
Roles and Responsibilities:
Locations:Multiple Locations (Rock Island IL ; Fort Huachuca, AZ ; Fort Detrick, MD ; Fort Stewart, GA ; Carlisle Barracks, PA ; Fort Dix, NJ; Ft Rucker, AL; Ft. Eisenhower, GA (Ft. Gordon))
Clearance:Secret
Certifications:CompTIA Security+CE
Education: N/A
Roles and Responsibilities:
- Minimum seven (7) year experience.
- Troubleshoot hardware and software problems in person and remotely, resolving and documenting solutions.
- Monitor backups and maintenance logs.
- Answer calls or tickets to support end users with applications, hardware, software, and networking.
- Create end user documentation and knowledge base articles.
- Support server, common user applications, desktop services, and network connectivity and associated hardware.
group id: 10528029
