JOINT OPERATIONS CENTER TECHNICIAN (TITLE 32)

Duties

• Assists in the management and daily operations of the Joint Operations Center.
• Takes calls from Federal, state and the public on exchange of information and records all pertinent data.
• Relays information through various communications equipment to appropriate personnel.
• Notifies other agencies concerning the call as necessary.
• Records action taken, equipment assigned and other pertinent information in various databases.
• Monitors radio communications of law enforcement officers, fire department, and emergency operations.
• Examines, analyzes and interprets data from a variety of resources.
• Maintains log records of activities occurring during the shift as a source of information for production reports, and operation efficiency status.
• Establishes, maintains and keeps updated the resources and operational functions/readiness of all JOC equipment once per shift.
• In a minimum of time and without error, employee must be able to copy, validate, process, and relay the message to appropriate personnel.
• During joint forces exercises or actual emergencies, serves as a member of the JOC emergency response team to provide support to either the Federal, state or public operations.
• Ensures all classified documents are properly prepared, reproduced, distributed and stored.
• Controls COMSEC information, material, and devices and is responsible for receipt, inventory, storage, issue, protection and destruction.
• Maintains overall security of the Joint Operations Center and performs entry control and escort procedures during assigned shift.
• Conducts studies to determine requirements for communication devices, office automation hardware and software.
• Types a variety of narrative and tabular correspondence from rough drafts and corrected copies.
• Uses a variety of automated systems in the office environment to store/retrieve/manipulate data with word processing, database management, spreadsheet and graphics software packages. Performs other duties as assigned.
• Performs other duties as assigned.

Requirements

Conditions of Employment

• Advanced in hire rate may be granted to set pay above the minimum rate of the grade for a new employee if he/she possesses superior qualifications relevant to the positions' requirements and is essential to accomplish the agency's mission.
• Creditable Service for Annual Leave accrual may be granted to new employees if he/she possesses superior qualifications essential to the position; and which were acquired through performance in a non-federal or active duty uniformed service position.
• The duties performed in a non-federal or active duty uniformed service position must directly relate to the position to which appointed and such qualifications are necessary to achieve an important agency mission or performance goal to be eligible.
• Temporary appointments are subject to termination at any time.
• This position can be filled up to four years as long as funds are available to support it.
• In the event a permanent (Tenure 1 or 2) employee is selected, and is willing to accept the temporary appointment, that employee will relinquish permanent status.
• NATIONAL GUARD MEMBERSHIP IS REQUIRED. If you are not sure you are eligible for military membership, please contact an Army National Guard recruiter at 1-800-GO-GUARD (1-800-464-8273) prior to applying for this position.
• This is an Excepted Service position that requires membership in a compatible military assignment in the Missouri National Guard prior to the effective date of placement.
• Selectee will be required to wear the military uniform.
• Acceptance of an Excepted Service position constitutes concurrence with these requirements as a condition of employment.
• Applicants who are not currently a member of the National Guard must be eligible for immediate membership and employment in the National Guard in the military grade listed in this announcement.
• Males born after 31 December 1959 must be registered for Selective Service.
• Individuals on incentive bonuses may be subject to recoupment or termination, contact the State Incentives Manager at (573) 638-9500 extension 39637 for questions concerning recoupment or termination.
• Participation in direct deposit is mandatory.
• Pre-placement or baseline physical are required for newly hired or appointed Wage Grade personnel who may be potentially exposed to health hazards in the work environment.
• Failure to complete management prescribed courses for full-time support personnel within the first year of employment or assignment, may be cause for reassignment or termination.

Qualifications

MILITARY REQUIREMENTS: Compatible military grade and assignment required prior to the effective date of placement. Selected candidate must be MOS qualified within 12 months from date of appointment. Title 32 employees will not be militarily senior to their full-time supervisor (grade inversion).

Maximum Military Grade: SFC (E-7)

GENERAL EXPERIENCE : Administrative or clerical experience, education or training which demonstrates your ability to perform the duties of this position.

GS-07 SPECIALIZED EXPERIENCE: Must have 12 months of specialized experience that demonstrates your ability to assist in developing and maintaining contingency plans and ensuring that those plans conform to existing directives or regulations; assist in the functions of an operations center; gather information, compile data and prepare reports; apply and use regulations and procedures, and experience in the application of both oral and written communication.

Education

This job does not have a qualification requirement that allows substitution of education for specialized experience.

Additional information

This is an open continuous announcement. Applicants will be reviewed monthly. Recruitment will continue through the closing date or until the position is filled.

Selective Service Act:
If you are a male applicant who was born after 12/31/1959 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency ( https://www.sss.gov/RegVer/wfRegistration.aspx ).

• Benefits
  Help
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  
  

How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Once the announcement has closed, your resume and supporting documentation will be used to determine if you meet the qualifications listed on this announcement. If you are minimally qualified, your resume and supporting documentation will be compared to your responses on the assessment questionnaire to determine your level of experience. If you rate yourself higher than is supported by your application package, your responses may be adjusted and/or you may be excluded from consideration for this position. If you are found to be among the top qualified candidates, you will be referred to the selecting official for employment consideration.

• Benefits
  Help
  A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits .
  
  Review our benefits
  
  Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
  
  
• Required Documents
  
  As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
  
  To apply for this position, you must submit a complete Application Packet which may include the following:
• Resume (must include the following information)
• First and Last Name
• Contact Information (Address, Phone Number and Email)
• Position Title(s)
• Company/Organization Name(s)
• Dates of Employment (MONTH and YEAR)
• Duties Performed - it is best practice to be specific and focus on the duties performed that are like (similar to/relative to/consistent with) the position you are applying for
Please be advised that copying and pasting the specialized experience from the vacancy announcement into your resume is prohibited and will result in your resume being disqualified.

It is best practice to ensure military career information is listed in addition to civilian career information.

• Transcripts - Only a requirement if education is required OR you substitute education for specialized experience
  Unofficial copies may be submitted for application purposes, but placement will not occur until official transcripts have been provided.
  
• SF-50 - If you have previously been employed by another Federal Agency or previously worked for our agency, please submit a copy of the last Notification of Personnel Action (SF-50).
  This is NOT a requirement for those that have never been employed by a Federal Agency or those currently employed by our agency.
  
• DD214s



• How to Apply
  
  To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12619203
  
  A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.
  
  To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.
  
  Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.
  
  After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.
  
  You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.
  
  To verify the status of your application, log into your USAJOBS account ( https://my.usajobs.gov/Account/Login ), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .
  
  Agency contact information
  
  Angela McCall
  
  Phone 573-638-9500 X37495 Email angela.mccall.1@us.af.mil
  
  Address MO Directorate of Plans Operations and Training
  2302 Militia Drive
  Jefferson City, MO 65101-1203
  US
  
  Learn more about this agency
  
  Next steps
  
  Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.
  
  
• Fair and Transparent
  
  The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
  
  • Criminal history inquiries
  • Equal Employment Opportunity (EEO) Policy
  • Financial suitability
  • New employee probationary period
  • Privacy Act
  • Reasonable accommodation policy
  • Selective Service
  • Signature and false statements
  • Social security number request
  
  

Required Documents

To apply for this position, you must submit a complete Application Packet which may include the following:

Resume (must include the following information)

First and Last Name

Contact Information (Address, Phone Number and Email)

Position Title(s)

Company/Organization Name(s)

Dates of Employment (MONTH and YEAR)

Duties Performed - it is best practice to be specific and focus on the duties performed that are like (similar to/relative to/consistent with) the position you are applying for

Please be advised that copying and pasting the specialized experience from the vacancy announcement into your resume is prohibited and will result in your resume being disqualified.

It is best practice to ensure military career information is listed in addition to civilian career information.

Transcripts - Only a requirement if education is required OR you substitute education for specialized experience
Unofficial copies may be submitted for application purposes, but placement will not occur until official transcripts have been provided.

SF-50 - If you have previously been employed by another Federal Agency or previously worked for our agency, please submit a copy of the last Notification of Personnel Action (SF-50).
This is NOT a requirement for those that have never been employed by a Federal Agency or those currently employed by our agency.

DD214s

How to Apply

To apply for this position, you must complete the online application/Occupational Questionnaire and submit the documentation specified in the Required Documents section below. To view the Occupational Questionnaire, click the following link: https://apply.usastaffing.gov/ViewQuestionnaire/12619203

A complete application package must be submitted by 11:59 PM (EST) on the closing date of the announcement to receive consideration.

To begin, click Apply to access the online application. You will need to be logged into your USAJOBS account to apply. If you do not have a USAJOBS account, you will need to create one before beginning the application.

Follow the prompts to select your resume and/or other supporting documents to be included with your application package. You will have the opportunity to upload additional documents to include in your application before it is submitted. Your uploaded documents may take several hours to clear the virus scan process.

After acknowledging you have reviewed your application package, complete the Include Personal Information section as you deem appropriate and click to continue with the application process.

You will be taken to the online application which you must complete in order to apply for the position. Complete the online application, verify the required documentation is included with your application package, and submit the application.

To verify the status of your application, log into your USAJOBS account ( https://my.usajobs.gov/Account/Login ), all of your applications will appear on the Welcome screen. The Application Status will appear along with the date your application was last updated. For information on what each Application Status means, visit: https://www.usajobs.gov/Help/how-to/application/status/ .

Agency contact information

Angela McCall

Phone 573-638-9500 X37495 Email angela.mccall.1@us.af.mil

Address MO Directorate of Plans Operations and Training
2302 Militia Drive
Jefferson City, MO 65101-1203
US

Learn more about this agency

Next steps

Once your online application is submitted you will receive a confirmation notification by email. Your application will be evaluated by the Human Resources Office to determine your eligibility for the position. After the evaluation is complete, you will receive another notification regarding the status of your application.

Fair & Transparent

The Federal hiring process is set up to be fair and transparent. Please read the following guidance.

• Criminal history inquiries
• Equal Employment Opportunity (EEO) Policy
• Financial suitability
• New employee probationary period
• Privacy Act
• Reasonable accommodation policy
• Selective Service
• Signature and false statements
• Social security number request