JIRA Administrator

JIRA Administrator

• Location: Mark Center, 4800 Mark Center Drive, Alexandria, VA 22311.
• Work Schedule: 100% onsite
• Clearance: Top Secret/SCI

Primary Responsibilities

• Analyze, review, and document current functionality to determine potential areas of improvement.
• Manage user permissions for tools according to the needs of projects and teams.
• Perform application and system administration tasks, including data backups and scheduled jobs.
• Test new versions of the tools and plug-ins to ensure compatibility.
• Research and utilize industry standard methods and techniques.
• Maintain JIRA projects, workflows, permissions, and users to include adding external plug-ins and modifying JQL as needed.
• Improve JIRA security. Set access permissions for JIRA projects and Confluence spaces.
• Work with JIRA filters, reporting, dashboards, workflows, fields, and JIRA administration.
• Communicate and share knowledge with internal and external contacts at all levels.
• Manage Incident ticket data for reporting and data analytics

Basic Qualifications

• Requires a BA degree and 4-8 years of prior relevant experience; additional experience may be considered in lieu of degree.
• Candidate must possess an active DOD TS/SCI level security clearance, and be eligible to obtain and maintain a w/CI Poly
• VMware experience.
• Virtualization experience (VMware vCenter, ESXi, KVM).
• Within the last 3 years, a minimum of 1 year experience performing periodic system back-ups and developing/documenting standard operating procedures for these activities.
• Minimum of 3+ years hands-on experience working with the Atlassian product suite, with specific focus on JIRA as a Project/Application Administrator.
• Expert level Atlassian tool administration knowledge on JIRA and Confluence.
• Ability to construct custom dashboards using various filter types in JIRA, a must.
• Ability to construct Confluence pages and integrate JIRA projects with Confluence pages, a must.
• Ability to automate system tasks using bash, python, perl scripting.
• Experience in performing Atlassian installations, migrations, and plugin installation, a must.
• LDAP integration experience.
• Strong analytical skills.
• Ability to work in a dynamic agile environment.
• Must have strong work ethic with good time management skills.
• Excellent verbal and written communication skills.
• IAT Level II Baseline Certification (e.g. CCNA Security, CySA+, GICSP, GSEC, Security+ CE, CND, SSCP)
• Ability to translate highly technical matter to non-technical audience

Preferred Qualifications

• Ability to write custom JQL (Jira Query Language), a plus.
• Experience installing applications on VMs, monitoring performance, and tailing logs on Unix Systems Administration and Microsoft Windows Server, preferred.
• Microsoft SQL Server or MySQL Database administration skills are preferred.
• Prior experienced with DISA and DISA's support to mission partners

For more information please Contact Us Or send an email to HR@rmantras.com