Forensic MBIS Support Analyst

employer: Magnus Management Group

Department: IRS

Clearance: Secret

Location: Chicago, IL.

Telecommute: This position is not remote

Position Type: Full-time, W-2 employee of Magnus Management Group (40 hrs. a week)

Contract length: 3 years



Role: Forensic MBIS Support Analyst



Description:

INVESTIGATIVE FORENSIC SUPPORT-MBIS

Criminalistics Multi-Biometric Identification System Support

 Processes incoming biometric transactions from law enforcement agencies.

 Updates, creates, and develops Laboratory Operating Manual sections, Standard Operating Procedures, policies, intake forms, reports, and processes for Multi-Biometric Identification (MBIS).

 Provides expert training and support on systems used for MBIS.

 Assists the CI in the identification of persons of interest by automated or manual biometric identification methods.

 Conducts ongoing quality control reviews of biometric data, such as Livescans, by correcting records that have the wrong subject biometrics or demographics attached and maintaining, updating, and correcting records.

 Participates in the annual accreditation audit for the Crime Lab.

 Performs the automated workflow in the system.

 Supports technical and administrative review and compiles statistical information related to technical and administrative reviews of examination reports.

 Performs initial image accuracy processing steps for all incoming transactions to ensure that biometric images are captured correctly.

 Identifies any problems related to image accuracy and demographic data entry and contacts the associated law enforcement agency to correct the transmission.

 Performs verification of system results, including review and disposition (e.g., Hit, No Hit) of automated biometric system candidate lists, and confirms that the submitted biometric record is assigned to a correct and valid file number.

 Identifies problems with biometric transactions and documents the specific problem(s) identified and contacts appropriate vendor help desk, system maintenance, and/or information technology staff for assistance with resolving system problems.

 Reviews and compares biometric images from different sources and assigns proper individual identifying numbers to the records in the Laboratory Information Management System (LIMS).

 Conducts automated and manual biometric comparisons and searches and researches biometric data.

 Reviews requests for assistance in resolving technical and administrative errors, communicates with staff regarding problems with the request(s) they initiated or verified, and reports to supervisor when multiple issues or trends are observed with requests.

 Answers phone inquiries from law enforcement agents, departments, and other public agencies to assist in determining the type of biometric examination needed (e.g., fingerprint analysis, mobile identification, face recognition/identification, iris identification, etc.).

 Discusses the quality of biometric data needed for accurate comparison and matching, clarifies reasons for rejected biometric data submitted by facilities, and relays information to Cal-ID staff regarding problematic/rejected biometric transactions.

 Assists with sealing and/or the destruction of biometrics records, including reviewing seal/destruction requests to ensure the correct record will be sealed/destroyed.

 Testifies in court as an expert witness or fact witness.



Desired Outcome:

 Successfully support investigative and operational activities as described in the program areas above.

 Assist CI in developing, deploying, and maintaining a suite of data analytic and forensic tools and data stores to further the agency's core mission.

 Provide forensic user support for on-premises cloud or off-premises government cloud environments.

 Provide onsite data center support for forensic systems, including but not limited to uploading forensic images and connecting drives.

 Deploy and maintain the cloud environment used for digital forensic analysis.

 Respond to cloud and other large seizures by providing rapid system configurations and support.

 Support customer tickets within 24-36 hours for 2500 persistent virtual machines, 100-300 physical machines connected to an Azure environment, and around 3000 users.

 Automate system reporting, statistics, user permissions, and application streaming.

 Support daily case support.

 Comply with and assist with maintaining all General Support System (GSS) System Security Plans (SSP) and Internal Revenue Manual (IRM) standards for CI environments.