Application Programmer

As the Applications Programmer, you will assist in the management, development, testing, and maintenance of computer programs to ensure that the applications meet user needs and system requirements. You will work closely with systems analysts and designers, aiding in the research and documentation of user requirements, and analyzing objectives and issues identified during the design process. Your responsibilities include translating design solutions into detailed program specifications, preparing documentation for programmers, system users, and support staff, and participating in program design activities, including the definition of data structures and error messaging. Additionally, you will assist in modifying and documenting program code to correct errors or enhance application capabilities, support the testing of applications, and contribute to the preparation of reports on the status, operation, and maintenance of system software applications for customer use. Responsibilities include:

• Provide comprehensive operational support by fulfilling user requests, resolving service failures, addressing issues, and performing routine operational tasks to maintain seamless and efficient system operations.
• Identify, track, and resolve technical issues related to EWSC, implementing short-term workarounds to mitigate problems while developing and deploying long-term solutions to ensure continuous system functionality and performance.
• Deliver comprehensive maintenance, patching, and upgrade support by ensuring systems are consistently updated, secure, and optimized, including the application of patches, upgrades, and regular maintenance activities to sustain operational effectiveness and security compliance.
• Provide Tier II technical support, advice, and advanced troubleshooting to end users, ensuring rapid response to critical system and application failures, coordinating with Government and contractor service functions as needed, and maintaining effective customer communication throughout all levels to sustain mission capability.
• Provide comprehensive system life-cycle support for EWSC, including managing baselines, overseeing projects and schedules, facilitating technology refreshes, and ensuring the timely deployment of software releases throughout the system's entire life cycle.
• Provide Testing and Evaluation Support by designing, developing, installing, and implementing comprehensive test plans for EWSC—including developmental, acceptance, operational, and evaluation phases—while executing, verifying, and validating these plans alongside communication strategies and deployment impact statements.
• Deliver Information Assurance (IA) Support by conducting both preventative and reactive measures to strengthen and maintain the overall IA posture, ensuring robust protection against potential security threats.
• Provide comprehensive System Training Support by designing, developing, coordinating, modifying, and conducting training activities, including demonstrations and training sessions, for Government personnel and third-party contractors to ensure effective knowledge transfer and operational proficiency

Qualifications:
Possess one of the following Certifications
• RSA Archer Administrator certification
• GIAC Certified Windows Security Administrator

Security:
IT-II security clearance or have a current National Agency Check with Local Agency Check and Credit Check (NACLC) at time of proposal submission.

Experience:
Two (2) years relevant experience