Inventory Management Support (US Citizen) - Tempe, AZ - 3494

We've determined which skillsets are most beneficial for this role. These skills are listed first below as the Must Haves and Nice to Haves our hiring team highly prefers. Below that you'll find the standard job description for this opportunity.

Must Haves:

• Knowledge of MS Excel reporting and MS Word
• Data Entry
• A background with inventory management/handling inventory - must have strong organizational skills to handle the inventory
• Self-Starter; takes initiative to resolve issues
• Must have good customer service skills to be able to update the customer and resolve issues
• Organization Skills
• HS Diploma with 1 - 3 years' experience

Nice to Haves:

• Prior customer service experience would be a big plus

Job Description:
This is an Inventory Management support admin. Performs general administrative support tasks in a manufacturing environment. Prepares documents, spreadsheets, reports and presentations. Creates and/or maintains appropriate logs, databases, inventories, filing (hard or soft copy), status reports/tracking. Takes and delivers messages, provide information to callers, distribute and route mail, packages and paperwork.

Essential Functions:

• Prepares and maintains records of products shipped and tracks shipments of customer returned products.
• Issues RMA's (Return Material Authorizations).
• Resolves customer order difficulties and ensures customer requests are handled appropriately and in a timely manner.
• Receives incoming materials, unpacks and checks goods received against purchase orders or invoices. Verifies quantity and conformance of materials to stated identifications.
• Stocks and distributes materials in inventory and on manufacturing lines.
• Determines validity of warranty claims and schedules repair resources.
• Tracks sales shipment and delivery to provide customer with status updates on returned items on RMA's. Knowledge of excel and word a must.

Please see our website for more job openings: https://altimetersolutions.com/altimeter-solutions-job-board/