RQ183096 - Enterprise Print System Administrator

St. Louis, MO - Salary Based On Experience (Must have TS/SCI Poly)

Job Brief

We are looking for highly energetic, TS-SCI cleared, IT professionals who are interested in joining our seasoned team of technologists. We are focused on driving significant enhancements in the efficiency and effectiveness of enterprise-wide IT operations and performing routine O&M for an IC agency. The program itself supports a broad range of IT enterprise services for end-users around the globe, with smaller project teams that focus on particular areas (i.e. Platform as a Service, Application Services, Cloud Computing, High Performance Computing, API Management, etc.). We are looking for hands-on professionals, team players, and engaged individuals who enjoy keeping up with the latest tech stacks and technology trends. We have positions open at all levels and in multiple geographies.

Basic Qualifications:

• TS/SCI clearance w/ CI poly
• You must meet one of the below combinations of education and RELEVANT experience to be considered:

Specific Duties and Responsibilities:

• Design, implement, and maintain Windows print server infrastructure
• Manage print queues, drivers, and printer deployments across the organization
• Troubleshoot complex printing issues and provide timely resolutions
• Configure and maintain print security policies and access controls
• Monitor print server performance and implement optimizations
• Plan and execute print server upgrades and migrations
• Implement print accounting and monitoring solutions
• Develop and maintain documentation for print server configurations and processes
• Collaborate with network and system teams to ensure print infrastructure aligns with overall IT strategy
• Provide training and support to end-users on printing best practices
• Manage vendor relationships for printer hardware and software

Required Qualifications and Skills:

• 5+ years of experience in Windows server administration, with a focus on print services
• Strong knowledge of Windows Server operating systems and print management
• Experience with Microsoft Active Directory and Group Policy as it relates to printer deployment
• Familiarity with TCP/IP networking and printer protocols
• Excellent troubleshooting skills and ability to resolve complex printing issues
• TS/SCI Clearance required and eligibility to obtain CI Poly
• Ability to prioritize and manage multiple tasks in a fast-paced environment
• Willingness to provide occasional after-hours support for critical print infrastructure

Desired Qualifications and Skills:

• Experience with enterprise print management software (e.g., PaperCut, PrinterLogic)
• Knowledge of print security best practices and compliance requirements
• Familiarity with scripting for automated printer deployment (PowerShell, VBScript)
• Experience with cloud-based printing solutions
• Understanding of print output management and pull printing concepts
• Familiarity with various printer hardware brands and models

Desired Certifications:

• Security+ certification or ability to obtain within 90 days of hire

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