Today
Secret
Mid Level Career (5+ yrs experience)
IT - Networking
Stennis Ctr, MS (On-Site/Office)
Job Title: Network Problem Management Specialist
Relevant Job Titles:
Netowrk Support Specialist, Network Operations Specialist, Network Troubleshooting specialist, Network Analyst, Network Engineer, IT Support Specialist, Network Administrator, Network Technichian
Location: Stennis Space Center, MS
Company: TEKsystems
Overview: Join the Department of Homeland Security (DHS) mission and play a crucial role in maintaining and evolving the Homeland Secure Data Network (HSDN) and the Classified Local Area Network (C-LAN). As a NOC Analyst, you will be part of a tight-knit team dedicated to reducing Homeland Security threats and ensuring operational continuity across various government entities.
Top Skills Required:
Top Secret Clearance with active/eligible SCI
Network Monitoring Tool Suites and ITSM experience: SolarWinds, WireShark, WhatsUp Gold, SpiceWorks, etc.
ITSM Ticketing, Documentation, Procedure: Remedy, ServiceNow, etc.
Cisco Layer 2 Troubleshooting Experience
Secondary Skills - Nice to Haves:
Cisco
NOC
SolarWinds
CCNA
TS/SCI
Government experience
Primary Responsibilities:
Monitor customer network data, applications, and operational architecture in a 24/7 Operating Center environment.
Work with Telco providers, LECs, and customers to troubleshoot circuit and data issues.
Provide operational support for all network components, conduct problem determinations, escalations, and resolutions.
Assist and train lower-level support employees.
Communicate any impact to operational continuity to customers and Leidos leadership.
Balance priorities and customer needs during outages or service degradation.
Basic Qualifications:
5+ years of experience in Network Administration/Troubleshooting.
Familiarity with Windows Systems administration tools and processes.
Proven ability to manage multiple tasks/events simultaneously.
Experience with SolarWinds for network monitoring.
Experience in secret and top secret network topology.
Professional customer service experience in a 24 x 7 operational environment.
Preferred Qualifications:
CCNA/CCNP, JNCIA, or other relevant networking certifications.
DHS IT experience.
Microsoft Certifications.
Taclane/Encryptor/Token troubleshooting experience.
Bachelor’s degree in a related discipline or equivalent experience.
Additional Skills & Qualifications:
Familiarity with various network types (LANs, WANs, WLANs, SANs, VoIP).
Understanding of the OSI model and routing protocols (EIGRP, OSPF, MPLS, BGP, LDP).
Experience with SAFe® Agile and DevSecOps.
Current Secret clearance.
IT certifications such as Security+, CISSP, etc.
SAFe® certified, ITIL® v4 equivalent.
Employee Value Proposition (EVP):
Direct impact on the Homeland Security posture of the USA.
Opportunity for advancement into Tier II engineering.
Work in a tight-knit team environment.
Work Environment:
SKIF Environment On-Site at Stennis Space Center.
Business Drivers/Customer Impact:
Reduction of Homeland Security threats.
Cross-agency collaboration between government entities (FBI, DHS, State Dept, DOD, Law Enforcement DOJ, etc.).
Why is the position open?
Promotions and military deployments have created a need for additional support.
Benefit Information
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Relevant Job Titles:
Netowrk Support Specialist, Network Operations Specialist, Network Troubleshooting specialist, Network Analyst, Network Engineer, IT Support Specialist, Network Administrator, Network Technichian
Location: Stennis Space Center, MS
Company: TEKsystems
Overview: Join the Department of Homeland Security (DHS) mission and play a crucial role in maintaining and evolving the Homeland Secure Data Network (HSDN) and the Classified Local Area Network (C-LAN). As a NOC Analyst, you will be part of a tight-knit team dedicated to reducing Homeland Security threats and ensuring operational continuity across various government entities.
Top Skills Required:
Top Secret Clearance with active/eligible SCI
Network Monitoring Tool Suites and ITSM experience: SolarWinds, WireShark, WhatsUp Gold, SpiceWorks, etc.
ITSM Ticketing, Documentation, Procedure: Remedy, ServiceNow, etc.
Cisco Layer 2 Troubleshooting Experience
Secondary Skills - Nice to Haves:
Cisco
NOC
SolarWinds
CCNA
TS/SCI
Government experience
Primary Responsibilities:
Monitor customer network data, applications, and operational architecture in a 24/7 Operating Center environment.
Work with Telco providers, LECs, and customers to troubleshoot circuit and data issues.
Provide operational support for all network components, conduct problem determinations, escalations, and resolutions.
Assist and train lower-level support employees.
Communicate any impact to operational continuity to customers and Leidos leadership.
Balance priorities and customer needs during outages or service degradation.
Basic Qualifications:
5+ years of experience in Network Administration/Troubleshooting.
Familiarity with Windows Systems administration tools and processes.
Proven ability to manage multiple tasks/events simultaneously.
Experience with SolarWinds for network monitoring.
Experience in secret and top secret network topology.
Professional customer service experience in a 24 x 7 operational environment.
Preferred Qualifications:
CCNA/CCNP, JNCIA, or other relevant networking certifications.
DHS IT experience.
Microsoft Certifications.
Taclane/Encryptor/Token troubleshooting experience.
Bachelor’s degree in a related discipline or equivalent experience.
Additional Skills & Qualifications:
Familiarity with various network types (LANs, WANs, WLANs, SANs, VoIP).
Understanding of the OSI model and routing protocols (EIGRP, OSPF, MPLS, BGP, LDP).
Experience with SAFe® Agile and DevSecOps.
Current Secret clearance.
IT certifications such as Security+, CISSP, etc.
SAFe® certified, ITIL® v4 equivalent.
Employee Value Proposition (EVP):
Direct impact on the Homeland Security posture of the USA.
Opportunity for advancement into Tier II engineering.
Work in a tight-knit team environment.
Work Environment:
SKIF Environment On-Site at Stennis Space Center.
Business Drivers/Customer Impact:
Reduction of Homeland Security threats.
Cross-agency collaboration between government entities (FBI, DHS, State Dept, DOD, Law Enforcement DOJ, etc.).
Why is the position open?
Promotions and military deployments have created a need for additional support.
Benefit Information
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
group id: 10105424
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