Yesterday
Top Secret/SCI
Early Career (2+ yrs experience)
IT - Networking
Stennis Space Center, MS (On-Site/Office)
Network Data Communication Analyst
Location: Stennis Space Center, Mississippi
Schedule (FT/PT): Full Time
Travel Required: No
Shift: 24/7 12 Hour Shift Pattern
Remote Type: No Remote
Clearance: Top Secret/SCI
1099/C2C Opportunity Only: $38-$45 /hr
Description
The selected individual will be responsible for providing monitoring of customer network data, applications, and operational architecture through a 24/7 Operating Center environment to ensure Service Level Agreements are met, including: working with Telco providers, LECs, and customers in troubleshooting circuit and data issues; answering queries by telephone and e-mail in support of customer hardware, software, network, and telecommunication systems and execution of network procedures; and providing operational support for all network components and conducts problem determinations, escalations and provides problem resolution.
Primary Responsibilities:
Monitoring, installation, modification, testing and servicing of network equipment.
Assisting and training lower-level support employees
Resolving networking/customer related concerns and issues
Supporting engineers in troubleshooting network instability
Communicating to customers and leadership of any impact to operational continuity
Possessing a comprehensive understanding of network and device relationships
Ability to effectively balance priorities and customer needs during periods of outages or moments of degradation of services
Basic Qualifications:
Active TS/SCI government security clearance
Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education with 2 years of professional experience
3+ years of experience working with networks and performing Network Administration/Troubleshooting
Must be familiar with Windows Systems administration tools and processes such as adding and removing user accounts and configuring / correcting profile issues
Knowledge in coordinating problem resolution and working across IT functional areas
Proven ability to manage multiple tasks/events simultaneously and deliver on time
Preferred Qualifications:
DHS Experience
Networking Certification
Microsoft Certification
Security+
CCNA
Location: Stennis Space Center, Mississippi
Schedule (FT/PT): Full Time
Travel Required: No
Shift: 24/7 12 Hour Shift Pattern
Remote Type: No Remote
Clearance: Top Secret/SCI
1099/C2C Opportunity Only: $38-$45 /hr
Description
The selected individual will be responsible for providing monitoring of customer network data, applications, and operational architecture through a 24/7 Operating Center environment to ensure Service Level Agreements are met, including: working with Telco providers, LECs, and customers in troubleshooting circuit and data issues; answering queries by telephone and e-mail in support of customer hardware, software, network, and telecommunication systems and execution of network procedures; and providing operational support for all network components and conducts problem determinations, escalations and provides problem resolution.
Primary Responsibilities:
Monitoring, installation, modification, testing and servicing of network equipment.
Assisting and training lower-level support employees
Resolving networking/customer related concerns and issues
Supporting engineers in troubleshooting network instability
Communicating to customers and leadership of any impact to operational continuity
Possessing a comprehensive understanding of network and device relationships
Ability to effectively balance priorities and customer needs during periods of outages or moments of degradation of services
Basic Qualifications:
Active TS/SCI government security clearance
Bachelors degree from an accredited college in a related discipline, or equivalent experience/combined education with 2 years of professional experience
3+ years of experience working with networks and performing Network Administration/Troubleshooting
Must be familiar with Windows Systems administration tools and processes such as adding and removing user accounts and configuring / correcting profile issues
Knowledge in coordinating problem resolution and working across IT functional areas
Proven ability to manage multiple tasks/events simultaneously and deliver on time
Preferred Qualifications:
DHS Experience
Networking Certification
Microsoft Certification
Security+
CCNA
group id: 10507520
