Today
Secret
Unspecified
Unspecified
Lexington, KY (On-Site/Office)
Job Summary: The IT Analyst will be responsible for delivering technical support to resolve issues with software, network systems, and hardware. This role includes diagnosing and troubleshooting technical problems, implementing solutions to ensure minimal downtime, and maintaining system functionality. The IT Analyst will collaborate with other teams to address and resolve IT challenges.
The ideal candidate will excel in problem-solving, effective communication, and managing multiple priorities in a fast-paced environment. A strong focus on customer service, collaboration, and technical expertise is essential. Performs the function of understanding, enhancing, and monitoring business software developed in-house or purchased from vendor. Interacts closely with users to accurately define business rules. Develop at all layers for robust and resilient capabilities.
Responsibilities
Responsibilities of the IT Analyst include:
- Systems deployment, configuration management, software troubleshooting, and network maintenance.
- Act as a point of escalation for complex technical issues and liaise with other IT professionals or vendors to resolve problems.
- Troubleshoot, test, analyze, and maintain various network systems such as LAN, WAN, and Internet systems
- Document solutions and contribute to continuous improvement efforts in IT support processes.
Qualifications
Pay Range (The pay range for this job level is provided as general guidance only, and is not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreements (if any), and other laws)
$66,730.61 - $113,622.39
Benefits Description
Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and eligible part-time employees.
Job ID
2024-13567
Work Type
On-Site
Company Description
Job Summary: The IT Analyst will be responsible for delivering technical support to resolve issues with software, network systems, and hardware. This role includes diagnosing and troubleshooting technical problems, implementing solutions to ensure minimal downtime, and maintaining system functionality. The IT Analyst will collaborate with other teams to address and resolve IT challenges.
The ideal candidate will excel in problem-solving, effective communication, and managing multiple priorities in a fast-paced environment. A strong focus on customer service, collaboration, and technical expertise is essential. Performs the function of understanding, enhancing, and monitoring business software developed in-house or purchased from vendor. Interacts closely with users to accurately define business rules. Develop at all layers for robust and resilient capabilities.
Responsibilities of the IT Analyst include:
- Systems deployment, configuration management, software troubleshooting, and network maintenance.
- Act as a point of escalation for complex technical issues and liaise with other IT professionals or vendors to resolve problems.
- Troubleshoot, test, analyze, and maintain various network systems such as LAN, WAN, and Internet systems
- Document solutions and contribute to continuous improvement efforts in IT support processes.
Qualifications for the IT Analyst include:
The ideal candidate will excel in problem-solving, effective communication, and managing multiple priorities in a fast-paced environment. A strong focus on customer service, collaboration, and technical expertise is essential. Performs the function of understanding, enhancing, and monitoring business software developed in-house or purchased from vendor. Interacts closely with users to accurately define business rules. Develop at all layers for robust and resilient capabilities.
Responsibilities
Responsibilities of the IT Analyst include:
- Systems deployment, configuration management, software troubleshooting, and network maintenance.
- Act as a point of escalation for complex technical issues and liaise with other IT professionals or vendors to resolve problems.
- Troubleshoot, test, analyze, and maintain various network systems such as LAN, WAN, and Internet systems
- Document solutions and contribute to continuous improvement efforts in IT support processes.
Qualifications
- Bachelor's Degree and 2+ years of IT Support, Network Administration, configuration management and testing experience
- Experience providing technical support for software applications, mobile devices, and network systems.
- Knowledge of the majority or most of the following systems: BMC Remedy, ServiceNow, Active Directory, SharePoint, Windows 10, Cisco Routers/Switches, Palo Alto, Intune, Purebred, Adobe, etc.
- IAT Level II Certification (Sec+, CCNA, CySA, GSEC, GICSP, CND, SSCP)
- Ability to obtain and maintain a Secret Clearance
- Work experience should include application development background using Software Development Life-Cylce (SDLC).
- Proficiency in multiple programming languages. Experience spectrum includes elements of: JAVA, Javascript, SpringBoot, consuming and providing Webservices, SQL, Node.
- Excellent competencies in planning, organization time management, written & oral communication, basic understanding of business operations.
Pay Range (The pay range for this job level is provided as general guidance only, and is not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) the responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreements (if any), and other laws)
$66,730.61 - $113,622.39
Benefits Description
Regular - The company offers a comprehensive benefits program, including medical, dental, vision, life insurance, 401(k) and a range of other voluntary benefits. Paid Time Off (PTO) is offered to regular full-time and eligible part-time employees.
Job ID
2024-13567
Work Type
On-Site
Company Description
Job Summary: The IT Analyst will be responsible for delivering technical support to resolve issues with software, network systems, and hardware. This role includes diagnosing and troubleshooting technical problems, implementing solutions to ensure minimal downtime, and maintaining system functionality. The IT Analyst will collaborate with other teams to address and resolve IT challenges.
The ideal candidate will excel in problem-solving, effective communication, and managing multiple priorities in a fast-paced environment. A strong focus on customer service, collaboration, and technical expertise is essential. Performs the function of understanding, enhancing, and monitoring business software developed in-house or purchased from vendor. Interacts closely with users to accurately define business rules. Develop at all layers for robust and resilient capabilities.
Responsibilities of the IT Analyst include:
- Systems deployment, configuration management, software troubleshooting, and network maintenance.
- Act as a point of escalation for complex technical issues and liaise with other IT professionals or vendors to resolve problems.
- Troubleshoot, test, analyze, and maintain various network systems such as LAN, WAN, and Internet systems
- Document solutions and contribute to continuous improvement efforts in IT support processes.
Qualifications for the IT Analyst include:
- Bachelor's Degree and 2+ years of IT Support, Network Administration, configuration management and testing experience
- Experience providing technical support for software applications, mobile devices, and network systems.
- Knowledge of the majority or most of the following systems: BMC Remedy, ServiceNow, Active Directory, SharePoint, Windows 10, Cisco Routers/Switches, Palo Alto, Intune, Purebred, Adobe, etc.
- IAT Level II Certification (Sec+, CCNA, CySA, GSEC, GICSP, CND, SSCP)
- Requires an ACTIVE Secret or Top-Secret Clearance
- Work experience should include application development background using Software Development Life-Cylce (SDLC).
- Proficiency in multiple programming languages. Experience spectrum includes elements of: JAVA, Javascript, SpringBoot, consuming and providing Webservices, SQL, Node.
- Excellent competencies in planning, organization time management, written & oral communication, basic understanding of business operations.
group id: 10119288
Be part of something bigger. With Akima, you’ll enjoy the agility and autonomy of working for a small business, while also being supported by an enterprise over 10,000 employees strong. Career growth and opportunity? Look no further.
