System Administrator Level 1

Jovian Concepts, Inc is looking to hire aSystem Administrator Level 1 for a great opportunity on our Prime Program in the Annapolis Junction area. TS/SCI Clearance with a Poly required. No CCA's will be accepted at this time.

Candidate will be responsible for providing Linux System Administration support for the program.

Required experience with Linux (Red Hat/Rocky) & Latte\x60Art for SSP, STE/STN support.

Desired experience with Ansible, FreeIPA, RedHat KVM, NetApp support, JIRA, Confluence are very helpful but not required.Any scripting experience (Bash, Python, Perl, Jason).

• Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.

• Manages IT system infrastructure and any processes related to these systems.

• Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.

• Provides support for the escalation and communication of status to agency management and internal customers.

• Provides support for the dispatch system and hardware problems and remains involved in the resolution process.

• Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Requirements

Must have experience with Linux (Red Hat/Rocky) & Latte\x60Art for SSP, STE/STN support.

Desired e xperience with Ansible, FreeIPA, RedHat KVM, NetApp support, JIRA, Confluence are very helpful but not required.Any scripting experience (Bash, Python, Perl, Jason).

Position Requirements:

• Provide support for implementation, troubleshooting and maintenance of IT systems.

• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.

• Manage the daily activities of configuration and operation of IT systems.

• Provide assistance to users in accessing and using IT systems.

• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.

• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.

• Provide support for the escalation and communication of status to agency management and internal customers.

• Optimize system operations and resource utilization, and perform system capacity analysis and planning.

Qualifications:

• An active and current TS/SCI Clearance with a Poly required. No CCA's will be accepted at this time.

• IAT level II baseline certification as defined by DoD 8570.01-M is required.

• Five (5) years, experience as a SA in programs and contracts of similar scope, type, and complexity is required.

• Bachelor's degree in a technical discipline from an accredited college or university is required.

In our 2023/24 employee survey, Jovian Concepts earned a 92% Overall Workplace Experience Score and 100% of the employees across all departments agreed that they feel genuinely appreciated at Jovian Concepts.