Unified Communications Engineer

REQ#: RQ189729 Public Trust: None Requisition Type: Regular Your Impact

Own your opportunity to serve as a critical component of our nation's safety and security. Make an impact by using your expertise to protect our country from threats.

Job Description

Unified Communications Engineer

Transform technology into opportunity as a Network Engineer Advisor with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you'll be at the forefront of innovation and play a meaningful part in improving how agencies operate.

How a Unified Communications Engineer will make an impact:

A Unified Communications (UC) Engineer is responsible for designing, implementing, and supporting Enterprise UC solutions for an organization. The UC Engineer must have a strong understanding of various UC technologies, such as VoIP, video conferencing, instant messaging, presence, and collaboration tools like Call Managers, Session Border Controllers, and virtualization.

Responsibilities:

• Design and implement UC solutions to meet business requirements and align with the organization's technology strategy.
• Perform network assessments and provide recommendations for improving UC performance and reliability.
• Configure and manage UC devices, such as IP phones, video conferencing systems, and collaboration endpoints.
• Work with vendors and service providers to ensure optimal UC performance and reliability.
• Collaborate with other IT teams to integrate UC solutions with other systems, such as Active Directory, Exchange, and various enterprise technologies.
• Provide technical support and troubleshoot UC issues.
• Develop and maintain UC documentation, such as network diagrams, device configurations, and troubleshooting procedures.
• Stay current with new UC technologies and industry trends.
• Manage virtual machines using industry standard virtualization tools, including creating, configuring, and maintaining virtual machines, and managing virtual machine storage and networking.
• Implement and maintain security measures to protect UC solutions from threats such as malware, viruses, and unauthorized access.

WHAT YOU'LL NEED TO SUCCEED:

• Bachelor's degree in Computer Science, Information Technology, or related field.
• CCNA Cisco required
• CCNP preferred
• Security clearance: Current TS/SCI
• 8+ years of IT related experience with a minimum of 3-5 years of experience in UC engineering.
• Strong understanding of UC protocols, such as SIP, H.323, and RTP.
• Experience with Unified Communication solutions.
• Experience with network protocols, such as TCP/IP, DNS, and DHCP.
• Strong problem-solving and communication skills.
• Ability to work independently and collaboratively in a team environment.
• Experience with virtual machine management using industry standard virtualization platforms.
• Knowledge of security best practices, such as firewalls, VPNs, and intrusion detection/prevention systems.
• Location: on-site
• US Citizenship required

• GDIT IS YOUR PLACE:
  • Full-flex work week to own your priorities at work and at home
  • 401K with company match
  • Comprehensive health and wellness packages
  • Internal mobility team dedicated to helping you own your career
  • Professional growth opportunities including paid education and certifications
  • Cutting-edge technology you can learn from
  • Rest and recharge with paid vacation and holidays

Work Requirements

Years of Experience

8 + years of related experience

* may vary based on technical training, certification(s), or degree

Certification

CCNA - Cisco

Travel Required

None

Citizenship

U.S. Citizenship Required

Salary and Benefit Information

The likely salary range for this position is $119,000 - $161,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
View information about benefits and our total rewards program.

About Our Work

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.