Tools Software Engineer - System Engineer - Level 3

DUTIES AND RESPONSIBILITIES

• Must possess a solid understanding of event management, system/application health server operating system, agent and agentless monitoring, network, application and end-point performance, tuning and measurements.
• The candidate will ensure the COTS products function properly in a secure environment with PKI-based authentication, corporate authorization services, firewalls, and SSL/TLS communications.
• Support extending/scaling services to the client's private cloud to include infrastructure automations and pushing metrics into/retrieving metrics from the cloud for manipulation, reporting and visualization.
• Must have strong organization, communication, and collaboration skills and be customer-focused and results oriented.
• Must be able to work in collaborative environment.
• Must be able to work with minimal supervision and be customer focused.
• Assist with testing and deploying hotfixes/patches/new releases of the EM Tools suite, including testing of custom applications following patches/upgrades.
• Assist with development of knowledge articles, documentation, and work instructions used by the Tools Team and tools users.

REQUIREMENTS & EXPERIENCE

TS/SCI CLEARANCE WITH POLY REQUIRED

IAT Level 2

Mandatory Skills:

Experience in Python, R, JavaScript, or Perl programming; or UNIX scripting

Experience integrating with the OpenText Enterprise Management tools suite

Must be a self-starter with strong attention to detail

Proficient in Linux/UNIX commands

Proficient in Windows Server OS

Education:

HS/GED and 25 years of experience

Bachelors and 20 years of experience

Desired Skills:

Application/SA Experience with the OpenText Ops Bridge Suite

Experience with OpenText Application Performance Management (APM)

Experience with OpenText Business Process Monitor (BPM)

Experience with OpenText OPTIC Data Lake

Experience with OpenText Operations Bridge Reporter (OBR)

Experience with operating data analytics apps (Splunk or Elastic ELK)

Strong organizational, communication, and collaboration skills

Certification:

CompTIA Security+ CE

Salary:

The likely salary range is up to $164K . This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

GWGES-0082

#CJ