Network Support Technician

Title: Network Support Technician

Location: San Antonio, Texas (On-Site)

Skill Required:
-Knowledge of the principles, methods, and techniques used in network administration and support
-Knowledge of related hardware and software
-Network Server Support
-AA Degree 7 years Exp or Bachelors Degree 5 years exp
-MUST HAVE TS/SCI CLEARANCE
-MUST HAVE SEC+

Job Description:
-Under general supervision, monitors and responds to technical control facility hardware and software problems utilizing hardware and software testing tools and techniques.
-May interface with contractor support service groups to ensure proper escalation during outages or period of degraded system performance.
-May assist with installation of terminals and associated hardware.
-May provide network server support.
-Requires strong knowledge of PC/Network communications hardware/software, in a multi- protocol environment, and network management software.
-Provide Tier I and II support at remote field and garrison sites
-Perform server and desktop installation, basic cabling
-Perform systems administration of desktop and server systems connected to local and wide area networks
-Provide desktop system management involving account monitoring, security, operating system (OS) installation, and other local area system administration related functions
-Be capable of running an entire remote site by themselves with demanding customers in austere or garrison locations
-Maintain and load cryptographic device and keys
-Perform troubleshooting, maintenance, and repair on many types of hardware and software
-Provide advice and training to end users
-Troubleshoot, maintain integrity and configure network components along with implementing operating systems enhancements to improve reliability and performance
-Set up administrator and service accounts and maintain system documentation


• This position requires an active DoD Clearance (Secret, Top Secret, Top Secret/SCI) or the ability to be obtain an (Interim Secret, Interim Top Secret)
• Because an active or interim DoD clearance is required, U.S. Citizenship is required


o Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.  If eligible, the benefits available for this temporary role may include the following:
 Medical, dental & vision
 Critical Illness, Accident, and Hospital
 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
 Life Insurance (Voluntary Life & AD&D for the employee and dependents)
 Short and long-term disability
 Health Spending Account (HSA)
 Transportation benefits
 Employee Assistance Program
 Time Off/Leave (PTO, Vacation or Sick Leave)