Systems Administrator- Help Desk (Entry Level)

Rolling Wave Technologies

Yesterday
Intel Agency (NSA, CIA, FBI, etc)
Entry Level (less than 2 yrs experience)
$70,000
Full Scope Polygraph
IT - Support
San Antonio, TX (On-Site/Office)

● Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software
● May coach and provide guidance to less-experienced professionals
● Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions
● Provides remote support access through desktop mirroring and other remote access applications for worldwide sites
● Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure
group id: 90987333
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