Multi-Media Specialist Support - Mid-level

Job Description
Multi-Media Specialist Support - Mid-level


Position Requirement:

 MUST BE A US CITIZEN
 ACTIVE TS/SCI CLEARANCE REQUIRED
 MUST HAVE A MINIMUM of 4 YEARS OF
EXPERIENCE WITH PERFORMING THIS ROLE AT
THE NATIONAL GEOSPATIAL INTELLIGENCE
AGENCY REQUIRED


Locations: St. Louis, MO
Job Type: Full-Time Employee
Education: Bachelors Degree Required/Masters Degree Preferred in Business or
IT related field.



Required:

 Possess knowledge of NGA GEOINT products and data to include commercial
imagery, satellite imagery systems and related information libraries
 Demonstrated experience in maintaining, disseminating, troubleshooting, and
acquiring GEOINT data from various sources.
 manipulates and transfers digital data, performs quality checks on all media to
ensure order accuracy, confirms an address, prepares forms, packages and mail
the media to customer support locations worldwide
 Knowledge of shipping regulations i.e. shipping classified data, US postal
regulations, packaging requirements, FedEx guidelines, military postal
regulations, MilAir, etc.
 Demonstrated experience in connecting web applications to databases and
database systems
 Working knowledge of LINUX, Windows Operating Systems (Windows 7) and
HTML.
,  Have excellent written and oral communication skills with the ability to interact
with senior leadership appropriately
 Excellent interpersonal skills and be able to work in a team environment
 Communicate effectively through writing, email, briefings, telephone, and other
collaboration tools.
 Communicate with all levels of the NGA Enterprise (government, contractor,
military), IC, and DoD as required
 Ability to lift up to 50 pounds.



Desired:

 Have specialized expertise in, geospatial data management, database
administration, data synchronization, data analysis, NGA product and data
knowledge, customer information analysis, customer service, possess excellent
interpersonal skills and have the ability to work as part of a team or
independently with individuals at all levels.
 Familiarity with Media Services, NGA’s Gateway, Source and all operations
centers, service centers, and business processes in NGA
 Experience working with NGA/Source in a production support branch assisting in
the production and dissemination of finished GEOINT information.
 Familiarity with current NGA products, image flow, and conducting media
transfers
 Knowledge of Custom Media Generation System (CMGS), Tailored Media
Generation System (TMGS), NGA Consolidated Library-West (Media Generation)
and the Geospatial Intelligence Library functions as it pertains to geospatial data
management and dissemination processes.
 Knowledge of NGA GEOINT products and data, satellite imagery systems and
related information libraries
 Knowledgeable in a variety of NGA’s software and services and be able to assist
customers with NGA’s software and services
 Ability to independently initiate, manage, execute and report tasks as identified
by the government  Background in customer service processes with an
understanding of technical problems, process improvement, and solutions as they
relate to the current and future business and mission environment at NGA
 Excellent interpersonal skills and the ability to assist others in solving problems,
to include engaging across the IC & DOD.
 Experience with providing customer service support activities across
organizational elements.
, Excellent written and oral communication skills and be able to work
independently as well as in a team environment.
 Experience in implementing change, communicating change and changing
business processes
 Experience that has led to the understanding of NGA’s mission and business
processes in order to help users solve their problems
 Expert in using collaboration/social software tools employed by NGA.
 Experience with writing SOPs, CONOPS, and other documents.
 Ability to collaborate with other Sources O ices and NGA O ices/KCs to ensure that
customer needs are articulated clearly