System Administrator Level 2

Jovian Concepts, Inc is looking to hire aSystem Administrator Level 2 for a great opportunity in the Annapolis Junction area. This role requires aTS/SCI Clearance with Polygraph to be considered.No CCA's will be accepted at this time.

Candidate will be responsible for providing Linux System Administration and SSP/Security support for the program as well as troubleshooting XKS, Nifi and Raybird Software at a tier2 level.

Required: Very strong Linux (Red Hat/Rocky, CentOS) and Latte 'Art for SSP, STE/STN support.

Desired: Puppet, Ansible, FreeIPA, RedHat KVM, XKS, Nifi, Raybird, NetApp support, JIRA, Confluence. Any scripting experience (Bash, Python, Perl, Jason, etc.)

• Provides support for implementation, troubleshooting and maintenance of Information Technology (IT) systems.Manages IT system infrastructure and any processes related to these systems.
• Provides support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provides Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provides support for the escalation and communication of status to agency management and internal customers.
• Provides support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configures and manages UNIX and Windows operating systems and installs/loads operating system software, troubleshoots, maintains integrity and configures network components along with implementing operating systems enhancements to improve reliability and performance.

Requirements

Position Requirements:
The ideal candidate for this positionmust have experience inLinux, Windows, Scripting (Shell, Perl, Bash, Python etc.), Puppet, NIFI, STE/STN toolsLatteArt, and Nessus.

The Level 2 System Administrator (SA) shall possess the following capabilities:

• Provide support for implementation, troubleshooting and maintenance of IT systems.
• Provide Tier 1 (Help Desk) problem identification, diagnosis and resolution of problems.
• Manage the daily activities of configuration and operation of IT systems.
• Provide assistance to users in accessing and using IT systems.
• Provide Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis and resolution of problems.
• Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all of the client/server/storage/network devices, mobile devices, etc.
• Provide support for the escalation and communication of status to agency management and internal customers.
• Optimize system operations and resource utilization, and perform system capacity analysis and planning.
• Provide in-depth experience in trouble-shooting IT systems.
• Provide detailed analysis and feedback to agency management and internal customers for escalated tickets.
• Provide support for the dispatch system and hardware problems and remains involved in the resolution process.
• Configure and manage UNIX and Windows (or other applicable) operating systems and installs/loads operating system software, troubleshoot, maintain integrity of and configure network components, along with implementing operating systems enhancements to improve reliability and performance.

Qualifications:

• An active and current TS/SCI Clearance with Polygraph is required to be considered.
• IAT level II baseline certification as defined by DoD 8570.01-M is required.
• Ten (10) years, experience as a SA in programs and contracts of similar scope, type, and complexity is required.
• Bachelor's degree in a technical discipline from an accredited college or university is required.
• Five (5) years of additional SA experience may be substituted for a bachelor's degree.